Cloud-based fraud detection platform for contact centers using real-time call risk analysis
Smartnumbers operates a cloud-native fraud-detection platform built on AWS primitives (Lambda, ECS, Fargate, Kinesis, DynamoDB, Redshift, Athena) with a TypeScript/React frontend. The stack reveals a company optimized for real-time streaming workloads — Kinesis and EventBridge handle incoming call signals while DynamoDB and Redshift support both low-latency lookups and batch analytics. Hiring is thin but accelerating across engineering, product, ops, and finance, suggesting growth from product-market fit rather than early-stage exploration.
Smartnumbers provides a cloud-based AI-powered platform (Smartnumbers Protect) that analyzes inbound call signals, caller behavior, and fraud intelligence to assign risk ratings before calls reach contact center agents. The platform is deployed on AWS and processes streaming call data in real time. Beyond the core SaaS product, Smartnumbers operates a Consortium model where customers and partners share fraud intelligence in real time, creating a collaborative network that grows stronger as membership scales. The company is based in London and operates at mid-market scale (51–200 employees) with hiring concentrated in the UK.
AWS. The stack includes Lambda, ECS, Fargate, Kinesis Data Streams, DynamoDB, Redshift, Athena, and EventBridge for real-time processing and analytics infrastructure.
Yes. Engineering roles are open; hiring is accelerating across engineering, product, ops, and finance. All active recruitment is in the United Kingdom.
It analyzes incoming call signals and caller behavior to assign risk ratings, helping contact centers identify and prevent fraud before calls reach agents while improving experience for legitimate callers.
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