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ShiftCare Tech Stack

Care management and rostering software for disability and home care providers

Technology, Information and Internet Macquarie Park, New South Wales 51–200 employees Founded 2015 Privately Held

ShiftCare operates a SaaS platform for care service providers, built on Ruby on Rails and React Native with mobile-first architecture. The hiring trajectory is heavily skewed toward sales (8 roles) versus engineering (5), with active outbound campaigns and US market expansion underway—a shift toward land-and-expand growth rather than pure product development. Current focus spans React Native upgrades, mobile interface work, and compliance tooling integration, while internally the team is tackling churn reduction and admin burden on care workers.

Tech Stack 35 technologies

Core StackRuby on Rails New Relic Jest Cypress AWS CircleCI Vue HubSpot React Native Sentry Redux JavaScript TypeScript Node.js Jira Trello RSpec ChurnZero Flipper React Native Debugger React Navigation React Query TanStack Query Testing Library Detox Fastlane iOS Android React Native Testing Library Serverless+5 more

What ShiftCare Is Building

Challenges

  • Continuous improvement of customer experience
  • Optimising workflows
  • Scaling systems and processes
  • Reducing churn rate
  • Increasing seat expansion
  • Analysing customer support trends
  • Reducing admin time for care teams
  • User engagement improvement
  • Expanding into the us market
  • Scaling outbound sales

Active Projects

  • React native upgrade initiative
  • Outbound campaigns
  • New feature onboarding
  • Customer insights analysis
  • Mobile interface development
  • Implementation of the dot compliance eqms solution
  • Mobile application architecture
  • Product launches
  • Lead generation

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Sales
8
Engineering
5
Support
2
Customer
1
Marketing
1
Product
1

Seniority

Lead
5
Junior
4
Mid
4
Senior
4
Manager
1

Notable leadership hires: Sales Lead

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About ShiftCare

ShiftCare is a care management and rostering platform used by disability and home care providers, primarily in Australia. The product consolidates client profiles, staff scheduling, timesheets, and billing into a single system, with built-in integration to Australia's National Disability Insurance Scheme (NDIS) to streamline claims processing. The platform serves small to mid-market care operators looking to reduce administrative overhead and improve operational efficiency. Founded in 2015 and based in Macquarie Park, Australia, the company operates across 51–200 employees and is now actively expanding into North American markets.

HeadquartersMacquarie Park, New South Wales
Company Size51–200 employees
Founded2015
Hiring MarketsAustralia, Philippines, Malaysia, United States

Frequently Asked Questions

What tech stack does ShiftCare use?

ShiftCare is built on Ruby on Rails for the backend, React Native for iOS and Android mobile apps, and Vue/React for web interfaces. The stack also includes AWS, CircleCI for CI/CD, Jest and Cypress for testing, and New Relic for monitoring.

Is ShiftCare hiring sales roles?

Yes. Sales is the largest hiring department with 8 active roles, representing accelerating velocity. The company is currently recruiting a Sales Lead and scaling outbound campaigns, with hiring underway in Australia, Philippines, Malaysia, and the United States.

Where is ShiftCare expanding geographically?

ShiftCare is headquartered in Macquarie Park, New South Wales, Australia, and is actively expanding into the US market. Current hiring spans Australia, Philippines, Malaysia, and the United States.

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