ServiceTitan Tech Stack

Operating system for trades businesses: dispatch, invoicing, payments, field operations

Software Development Glendale, California 1,001–5,000 employees Founded 2012 Public Company

ServiceTitan operates a horizontal SaaS platform serving plumbers, electricians, HVAC contractors, and related trades with dispatch, invoicing, payments, and customer management. The tech stack is heavily data-focused—Snowflake, dbt, Databricks, Airflow, and Looker form the backbone—paired with a mature Salesforce CPQ+Sales Cloud implementation, suggesting a mid-market and enterprise sales motion. Active adoption of Gemini, LangChain, and LangGraph signals AI-driven feature expansion, while projects centered on self-service analytics, data marts, and customer data infrastructure indicate a shift toward enabling customers to extract actionable insights directly from their operational data.

Tech Stack 150 technologies

Core StackZoom Tableau Python Snowflake Databricks dbt Apache Airflow Apache Spark Looker Power BI Salesforce MuleSoft Informatica React Apex Cursor GitHub Copilot SQL Excel Google Sheets Word PowerPoint Google Docs Google Slides Google Workspace Salesforce CPQ Salesforce Sales Cloud Salesforce DX Lightning Web Components Claude+118 more

AdoptingWorkato LangChain Gemini LangGraph

What ServiceTitan Is Building

◆Challenges

Real-time customer communication data pathways
Data governance challenges
Reducing churn risk
Demonstrating business value
Clean scalable customer data infrastructure
Retention and roi of pro products
Reducing response time to customer issues
Increasing engagement
Low add-on product adoption
Technical debt

▲Active Projects

Data mart creation for self-service
Pipeline generation
Ai-driven self-service analytics strategy
Data control framework
Clean scalable customer data infrastructure
Mega enterprise business development
Pantheon user conference
Scalable data tables and models in snowflake
Jira ticketing process for data quality
Customer community platform strategy

Hiring Activity

Accelerating260 roles · 120 in 30d

Department

Sales

Marketing

Engineering

Product

Support

Data

Design

Security

Seniority

Senior

Mid

Junior

Manager

Lead

Director

Staff

Principal

Notable leadership hires: Creative Director

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About ServiceTitan

ServiceTitan is a public SaaS company founded in 2012 and headquartered in Glendale, California, serving trades businesses across plumbing, electrical, HVAC, roofing, and commercial construction. The platform provides end-to-end operational tools: field dispatch, job management, invoicing, and payment processing. The company operates at scale—1,001–5,000 employees—with a sales-led growth model (76 active sales roles) and parallel investments in product, data infrastructure, and engineering. Current focus areas include reducing customer churn, improving field response times, and driving adoption of higher-value product modules.

HeadquartersGlendale, California

Company Size1,001–5,000 employees

Founded2012

Hiring MarketsUnited States, Colombia, Poland, Canada, Armenia

Frequently Asked Questions

What tech stack does ServiceTitan use?

Core: Snowflake, Databricks, dbt, Apache Airflow, and Looker for data and analytics; Salesforce (CPQ, Sales Cloud, Apex, MuleSoft) for enterprise sales and integrations; React for web frontend; Python for backend logic. Actively adopting Gemini, LangChain, and LangGraph for AI features.

What is ServiceTitan working on?

Self-service analytics and data marts for customers; AI-driven analytics strategy; clean, scalable customer data infrastructure; Snowflake data models; data governance and quality frameworks; enterprise sales expansion; and a customer community platform.