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Serko Tech Stack

Travel booking and expense platform with AI-native features for enterprise

Software Development Auckland 201–500 employees Founded 2007 Public Company

Serko operates a travel-and-expense platform spanning booking (GetThere, Zeno, Booking.com for Business), payments, and ML-driven workflows. The tech stack reveals a data-engineering-first posture: Java/.NET core systems sit atop a sophisticated analytics layer (Snowflake, Redshift, Synapse, Spark, Airflow, dbt) with active ML infrastructure (SageMaker, Vertex AI, MLflow, Kubeflow). Current hiring emphasis is engineering and data (25 of 40 open roles), with active work on agentic LLM features and data platform scaling—indicating a shift from traditional booking logic toward AI-native product surfaces.

Tech Stack 56 technologies

Core StackJava Kotlin .NET AWS Snowflake Kafka Apache Flink MLflow Kubeflow SageMaker Vertex AI Python SQL Server Apache Spark Apache Airflow dbt Xero RAG Figma C# React Next.js Azure GCP Amazon Redshift Azure Synapse Analytics Spark Streaming SQL Excel Reinforcement Learning+26 more

What Serko Is Building

Challenges

  • Scaling platform to millions of users
  • Ensuring high availability and performance
  • Scaling data pipelines for high-volume workloads
  • Acquiring new accounts
  • Cross-team technical challenges
  • Reducing technical debt
  • Operational incidents
  • Implement new processes and systems
  • Drive product performance
  • Scalable data platform

Active Projects

  • Data warehousing solutions
  • New business growth for booking.com for business in the us
  • Proof-of-concept projects to validate new data models
  • Design future-ready architecture
  • Embedding ai/ml into core systems
  • Data segregation and cleanup initiative
  • Data pipeline design and maintenance
  • Ai-native travel booking product
  • Production agentic llm-based features
  • Channel sales knowledge hub

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Engineering
16
Data
9
Sales
5
Design
2
Marketing
2
Finance
1
Security
1

Seniority

Senior
18
Manager
6
Principal
6
Staff
3
Mid
2
Director
1
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About Serko

Serko is a publicly listed travel and expense management platform for mid-market and enterprise employees. The product integrates flight, accommodation, and ground transport booking across multiple interfaces (GetThere, Zeno, Booking.com for Business) with downstream expense management and integration into accounting systems like Xero. Operations span the United States, India, China, and Australia from a New Zealand headquarters. Current engineering priorities include scaling data pipelines for multi-million-user volumes, embedding ML/AI into core booking and expense workflows, and reducing technical debt accumulated during platform growth.

HeadquartersAuckland
Company Size201–500 employees
Founded2007
Hiring MarketsIndia, United States, New Zealand, China, Australia

Frequently Asked Questions

What tech stack does Serko use?

Core: Java, Kotlin, .NET, C#, React, Next.js. Cloud: Azure, AWS, GCP. Data: Snowflake, Redshift, Synapse, Kafka, Spark, Airflow, dbt. ML: SageMaker, Vertex AI, MLflow, Kubeflow, RAG, reinforcement learning. Integrations: Xero, Booking.com, Excel.

Where is Serko headquartered?

Auckland, New Zealand. The company is listed on the NZX Main Board and ASX, with offices in the United States, India, China, and Australia.

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