Serko operates a travel-and-expense platform spanning booking (GetThere, Zeno, Booking.com for Business), payments, and ML-driven workflows. The tech stack reveals a data-engineering-first posture: Java/.NET core systems sit atop a sophisticated analytics layer (Snowflake, Redshift, Synapse, Spark, Airflow, dbt) with active ML infrastructure (SageMaker, Vertex AI, MLflow, Kubeflow). Current hiring emphasis is engineering and data (25 of 40 open roles), with active work on agentic LLM features and data platform scaling—indicating a shift from traditional booking logic toward AI-native product surfaces.
Serko is a publicly listed travel and expense management platform for mid-market and enterprise employees. The product integrates flight, accommodation, and ground transport booking across multiple interfaces (GetThere, Zeno, Booking.com for Business) with downstream expense management and integration into accounting systems like Xero. Operations span the United States, India, China, and Australia from a New Zealand headquarters. Current engineering priorities include scaling data pipelines for multi-million-user volumes, embedding ML/AI into core booking and expense workflows, and reducing technical debt accumulated during platform growth.
Core: Java, Kotlin, .NET, C#, React, Next.js. Cloud: Azure, AWS, GCP. Data: Snowflake, Redshift, Synapse, Kafka, Spark, Airflow, dbt. ML: SageMaker, Vertex AI, MLflow, Kubeflow, RAG, reinforcement learning. Integrations: Xero, Booking.com, Excel.
Auckland, New Zealand. The company is listed on the NZX Main Board and ASX, with offices in the United States, India, China, and Australia.
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