Conversational AI agent and communication API platform for brand customer experience
Sendbird builds chat and messaging APIs plus an AI concierge product, Delight.ai, for branded customer experience. Its stack pairs OpenAI, LangChain, RAG and Llama 2 with Python, Node.js and native mobile SDK languages (Swift, Kotlin), pointing to an LLM agent layer built on top of existing messaging infrastructure. Security makes up an unusually large share of a small, slowing hiring mix, with job posts focused on multi-cloud hardening and CI/CD-embedded security tooling.
Sendbird is a privately held software company founded in 2013 and headquartered in San Mateo, California, with 201–500 employees. It offers two product lines: a communication API and SDK suite for embedding chat and business messaging into apps, and Delight.ai, an AI agent product for customer service and support. Its specialties span chat APIs, SMS AI agents and communication platform as a service for brands. The company hires in the United States and South Korea.
Sendbird uses Python, Django, Node.js, Express.js, TypeScript, React and Next.js, plus Swift, Kotlin and React Native for mobile SDKs. Its AI layer runs on OpenAI, LangChain, RAG and Llama 2, with CircleCI for CI.
Job posts center on Delight.ai, an AI agent for enterprise customer experience, core agent platform capabilities, voice AI integration, RAG pipelines and secure multi-cloud infrastructure.
Sendbird hires in the United States and South Korea, with current openings concentrated in engineering and security, plus single roles in marketing, product and sales.
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Sendbird's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.