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Santander Digital Services Tech Stack

Banking T&O backbone running digital transformation across 8 countries

IT Services and IT Consulting Boadilla del Monte, Community of Madrid 5,001–10,000 employees Privately Held

Santander Digital Services is the technology and operations engine for one of Europe's largest banking groups, operating across 8 countries with over 9,200 people. The stack spans legacy (COBOL, SAP, ABAP) alongside modern cloud (AWS, Azure, GCP) and emerging AI (generative AI chatbots and voicebots in active deployment). Security hiring has tripled relative to engineering—15 roles vs 12—reflecting acute focus on vulnerability automation, risk controls, and application security as the org absorbs major transformation risk.

Tech Stack 150 technologies

Core StackSAP ABAP Java Azure AD Active Directory Angular Python Jira Apache Airflow ServiceNow AWS Cisco Go React C++ Oracle EDIFACT SailPoint IdentityIQ LDAP COBOL Micro Focus Blockchain Cortex Azure GCP Netskope Fortify SAST DAST Bash+114 more
AdoptingFIDO2 SailPoint IdentityNow
ReplacingLDAP NTLM

What Santander Digital Services Is Building

Challenges

  • Undergoing biggest transformation
  • Reducing false positives
  • Improving risk controls
  • Identifying security vulnerabilities
  • Improving application security
  • Standardizing voicebot architectures
  • Transforming contact center operations
  • Adopting generative ai tools
  • Reducing technical debt
  • Mitigating technological risks

Active Projects

  • Automation of vulnerability management processes
  • Generative ai chatbot deployment
  • Global cert
  • Generative ai voicebot adoption
  • Contact center transformation
  • Voicebot integration
  • New enterprise platform
  • It roadmap
  • Ai lifecycle automation pipelines
  • Ci/cd pipelines for ai/ml models

Hiring Activity

Accelerating30 roles · 20 in 30d

Department

Security
15
Engineering
12
Data
4

Seniority

Senior
15
Mid
13
Junior
1
Lead
1
Manager
1
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About Santander Digital Services

Santander Digital Services operates the technology and operations team for Santander's global banking franchise, with primary presence in Spain and Mexico. The organization develops and maintains financial solutions across identity (SailPoint, Active Directory), cloud infrastructure (multi-cloud AWS/Azure/GCP), data pipelines (Apache Airflow, Cortex), and emerging AI capabilities (generative chatbots and voicebots). With over 9,200 employees, the group manages both legacy banking systems (COBOL, SAP, EDIFACT) and modern platforms while executing simultaneous digital transformation and contact center modernization. Current focus includes CI/CD automation for AI/ML models, vulnerability management process automation, and standardization of conversational AI architectures across the enterprise.

HeadquartersBoadilla del Monte, Community of Madrid
Company Size5,001–10,000 employees
Hiring MarketsSpain, Mexico

Frequently Asked Questions

What tech stack does Santander Digital Services use?

SAP, COBOL, Java, Python, Angular, React, AWS, Azure, GCP, Apache Airflow, SailPoint IdentityIQ, ServiceNow, and blockchain. Currently adopting FIDO2 and SailPoint IdentityNow while replacing legacy LDAP and NTLM.

What projects is Santander Digital Services working on?

Generative AI chatbot and voicebot deployment, contact center transformation, vulnerability management automation, CI/CD pipelines for AI/ML models, AI lifecycle automation, new enterprise platform build, and global certificate management.

How this profile is built

Santander Digital Services's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.