Neutral pharmacy benefits manager with care navigation for employers
Rightway operates as a pharmacy benefits manager (PBM) and care navigation platform for mid-market employers, built on Salesforce, AWS, and a modern data stack (dbt, Redshift, Tableau). The hiring mix is healthcare-heavy (clinical and support roles dominating over engineering), paired with active projects around financial modeling and plan performance—revealing an organization in transition from pure implementation work toward scaled client management and data-driven cost forecasting.
Notable leadership hires: Chief of Staff
Rightway is a PBM and care navigation partner based in New York, founded in 2017, serving employers and their covered members. The platform combines clinical expertise with technology to reduce pharmacy spend, improve health outcomes, and provide transparent pricing—positioning itself as independent from traditional PBM incentive structures. The company operates across care navigation, pharmacy benefits optimization, and financial modeling for employer clients. Current scaling efforts focus on transitioning internal operations from implementation-heavy delivery to repeatable client management workflows, alongside new program launches and complex deal management.
Rightway uses Salesforce (CRM), AWS (cloud infrastructure), Redshift (data warehouse), dbt (transformation), Tableau (analytics), and a modern application layer built on React, Node.js, and TypeScript. Supporting tools include NetSuite (ERP), Smartsheet and Monday.com (work management), and Jira (engineering).
Key projects include PBM financial risk engine development, financial modeling for pharmacy cost forecasting, plan performance optimization, and transitioning from implementation-focused delivery to scaled client management. New program launches and managing complex enterprise deals are also active workstreams.
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