Restaurant Brands International operates four major quick-service restaurant brands across 120+ countries with a portfolio generating nearly $45 billion in annual system-wide sales. The company is shifting infrastructure toward real-time decision-making: adopting Netskope, Fortinet, Proofpoint, and CrowdStrike signals a security-first modernization, while active projects around semantic AI layers and CRM scaling indicate a push to automate international compliance and franchisee operations. Operations and marketing dominate the hiring mix, reflecting the core challenge of coordinating dispersed franchise networks.
Notable leadership hires: Marketing Director, Regional Training Lead, Digital Design Director, Procurement Director, Facilities Director
RBI is a publicly traded quick-service restaurant holding company headquartered in Toronto, Canada. It owns and franchises Tim Hortons, Burger King, Popeyes, and Firehouse Subs—four independently operated brands serving customers in more than 120 countries. The operating model is primarily franchised, meaning RBI manages brand standards, supply-chain strategy, and technology platforms while franchisees operate individual locations. Current operational priorities include international CRM scaling, supply-chain optimization, menu workflows, and kitchen equipment development. The company employs 5,001–10,000 people across finance, operations, marketing, product, and data functions.
RBI's stack spans enterprise resource planning (SAP ERP, SAP FI), business intelligence (Power BI, Sigma Computing), marketing automation (Braze, Amplitude, Salesforce Marketing Cloud), and data platforms (Snowflake, Databricks). They are actively adopting security tools: Netskope, Fortinet, Proofpoint, Cisco ISE, CrowdStrike, and GitHub Advanced Security.
Active projects include international CRM scaling, global supply-chain strategy, mobile app development, semantic AI for natural language access to data, menu update workflows, kitchen equipment development, and franchisee profitability improvement initiatives. A recurring operational focus is reducing time-to-delivery for technology deployments.
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