UK insurance provider scaling ML and pricing analytics across home, car, and pet lines
Policy Expert operates a data and ML-heavy insurance platform serving 1.5M UK customers across home, car, and pet lines. The tech stack reveals a deliberate shift toward cloud-native analytics: heavy GCP adoption (Vertex AI, BigQuery, Dataflow, Cloud Composer) paired with Python and dbt, while actively migrating from AWS and Looker. The hiring profile is data-dominant (19 open data roles vs. 3 engineering), and the active project list—counter-fraud models, pricing engines, CLTV analysis, MLOps infrastructure—signals an organization building internal ML capabilities at scale, not just buying third-party scoring.
Policy Expert is a UK-based home, car, and pet insurance provider founded in 2010, headquartered in London. The company serves over 1.5 million customers and maintains an Excellent rating on Trustpilot from more than 84,000 reviews. Operationally, the business spans product lines (buildings, contents, home emergency, legal expenses, key cover, motor) with underwriting, pricing, and claims functions. Recent infrastructure moves from AWS to GCP and from Looker to Power BI indicate a consolidation around Microsoft and Google cloud ecosystems, likely to streamline data governance and reduce vendor fragmentation.
Python, SQL, GCP (Vertex AI, BigQuery, Dataflow, Cloud Composer), dbt, Power BI, Azure, Terraform, GitHub Actions, and Microsoft 365 infrastructure. Actively migrating from AWS and Looker.
Advanced ML initiatives: counter-fraud detection, CLTV and price sensitivity models, underwriting and pricing data products, MLOps frameworks, and risk model development. Pain points center on scaling data processing, model accuracy, and pricing strategy optimization.
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