PHMG is a 500+ person audio production and branding firm founded in Manchester in 1998, now serving 37,000 clients globally. The tech stack reveals a sales-and-operations-heavy operation—heavy Salesforce/Dynamics/HubSpot usage paired with Greenhouse hiring and ZoomInfo prospecting—rather than a product company. Active hiring is concentrated in sales (nearly half of roles) and support, with only 7 engineering headcount, indicating a service-delivery model where production and client management are the core. Current project work spans audio production, CRM optimization, and multi-channel marketing campaigns, while pain points center on caller experience, subscription retention, and managing large account portfolios.
Tech Stack 16 technologies
What PHMG Is Building
◆Challenges
- Improving caller journey
- Expanding technology consulting team
- Reducing subscription cancellations
- Improving caller experience
- Optimizing financial strategy
- Revenue project delivery
- Stakeholder coordination
- Kpi monitoring
- Managing large account portfolio
- Identifying commercial opportunities
▲Active Projects
- Integration and optimisation of marketing technology tools
- Implementation of bespoke audio branding services
- Digitised client communication strategy
- Product launches
- Efficiency improvements
- Data-led initiatives
- Audio production projects
- Client relationship management
- Uploading new audio productions
- Multi-channel marketing campaigns
Hiring Activity
Department
Seniority
Notable leadership hires: Client Care Director, Marketing Head
