Michigan credit union modernizing member experience and operational resilience
ORSA Credit Union operates a traditional financial services stack (Java, Python, SQL, Angular, React) centered on Encompass mortgage software and NMLS compliance, deployed across AWS and Azure. The hiring surge—23 roles posted in 30 days with operations and support dominating the mix—signals a push to handle volume and complexity: pain points include high-volume member interactions, escalated cases, and knowledge gaps. Projects show simultaneous focus on digital self-service adoption and core system disaster recovery, typical of a mid-sized institution balancing growth with operational control.
ORSA Credit Union is a not-for-profit financial institution based in Plymouth, Michigan, serving members across the state since 1951. The organization operates as a full-service bank offering savings, lending, and community banking products to anyone who lives, works, worships, or attends school in Michigan. With 201–500 employees, ORSA is in active scaling mode: recent hires span operations (compliance, audit, accounting controls), member support, and early-stage sales functions. Current priorities include improving financial reporting accuracy, strengthening fraud controls, audit readiness, and expanding digital self-service capabilities alongside in-person relationship management.
Java, Python, SQL, TypeScript, React, Angular, .NET, Spring, Docker, Kubernetes, AWS, and Azure. The institution also uses Encompass (core mortgage system) and NMLS compliance tooling.
Headquartered in Plymouth, Michigan. The credit union serves members statewide and currently hires only in the United States.
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