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New York Life Insurance Company Tech Stack

Mutual insurance and investment platform modernizing operations with data and AI

Financial Services New York, New York 10,001+ employees Privately Held

New York Life is a 10,000+ person mutual insurer running a modernization program that reveals where the friction lies: they're replacing Tableau, SharePoint, and Redshift while adopting Databricks, dbt, and GenAI tools (OpenAI, Anthropic, LangChain, RAG). The hiring profile is heavily sales-driven (482 roles) with smaller, focused teams in engineering (99) and data (52), indicating a company optimizing for agent productivity and operational efficiency rather than building from scratch—pain points explicitly call out agent retention, underwriting modernization, and SOC efficiency.

Tech Stack 200 technologies

Core StackSalesforce AWS Python PySpark Apache Spark dbt AWS Glue AWS Lambda Redshift Terraform Docker GitHub Hugging Face OpenAI Anthropic Excel Outlook PowerPoint Word Microsoft Office Azure SQL Meta Instagram LinkedIn Microsoft 365 AWS Step Functions AWS CodeBuild Claude Azure OpenAI+170 more

AdoptingDatabricks dbt Vertex AI RAG LangChain CrewAI CI/CD MLOps+1 more

ReplacingTableau Redshift SharePoint OneDrive

What New York Life Insurance Company Is Building

◆Challenges

Improving soc efficiency
Streamlining processes for agency stakeholders
Operational inefficiencies
Agent retention and production
Improving agent productivity
Underwriting modernization initiatives
Driving new business pipeline
Improving user engagement
Embedding ci behaviors across functions
Regulatory readiness and audit response

▲Active Projects

Dbt data pipelines
Nylic university blended learning curriculum implementation
Field development system implementation
National prospecting week
New business process
Operational transformation initiatives
Governance tool adoption and training
Enhancements to investment platform
Service experience value stream
Pilot emerging technologies

Hiring Activity

Accelerating1,100 roles · 470 in 30d

Department

Sales

482

Finance

109

Engineering

99

Ops

66

Support

53

Data

52

Product

39

HR

30

Seniority

Junior

316

Senior

259

Mid

217

VP

121

Manager

60

Intern

21

Director

20

Lead

13

Notable leadership hires: Field Content Lead, Talent Performance Lead, SAP FSCD Lead, Change Management Lead, Delivery Lead

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About New York Life Insurance Company

New York Life is a privately held mutual insurance company offering life insurance, investments, retirement planning, and advisory services across North America. Operating for over 180 years, the company serves individual and institutional clients through a network of field agents and investment advisors. They operate as a mutual entity, meaning they are owned by policyholders rather than external shareholders. Current operational priorities include field development systems, underwriting modernization, and new business process workflows—supported by active projects in governance adoption, investment platform enhancements, and emerging technology pilots.

HeadquartersNew York, New York

Company Size10,001+ employees

Hiring MarketsUnited States, Finland, Canada, United Kingdom, Peru, India, Brazil

Frequently Asked Questions

What tech stack does New York Life use?

Core: AWS (Glue, Lambda, Step Functions, Redshift), Azure, Salesforce, Python, PySpark, dbt, SQL. Newer: Databricks, Vertex AI, OpenAI, Claude, Anthropic. Phasing out Tableau, SharePoint, OneDrive, Redshift.