IT services and managed infrastructure for enterprise digital transformation
NPO USA is a managed IT services firm operating under the Ricoh umbrella, focused on cloud migration, DevOps, and infrastructure modernization. The stack reveals deep enterprise IT heritage — IBM WebSphere, AIX, PowerVM, ServiceNow, and security appliances (Palo Alto, Fortinet, Cisco) — combined with modern CI/CD tooling (GitLab, Jenkins, Azure DevOps). Current hiring tilts toward security roles while adopting Prisma Access, suggesting a shift in how they're managing cloud-native access controls for clients moving infrastructure off premises.
NPO USA is the U.S. subsidiary of the global NPO Group, a Ricoh-backed IT services provider founded in 2015 with roots extending 40+ years internationally. The company serves enterprise clients requiring managed IT, cloud infrastructure, cybersecurity, and data center modernization — often supporting migrations from on-premises or legacy platforms. The team spans infrastructure, security, operations, and support across 51–200 employees, with active hiring concentrated in security engineering and DevOps roles across the U.S., Canada, and Armenia.
Primary stack includes ServiceNow, Jenkins, GitLab, Azure DevOps, Zabbix for monitoring, Palo Alto Networks, Fortinet, Cisco, and enterprise platforms like IBM WebSphere, AIX, and PowerVM. Currently adopting Prisma Access.
Active projects include CI/CD integration, cloud migrations (SAP to Cloud focus), mobile migrations, performance tuning, security policy reviews, and application assessments. Addressing pain points around performance bottlenecks and compliance.
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