Managed IT and security services for mid-market enterprises across North America
Netrio is an MSP/MSSP operating across four regions (Texas, New York, Minnesota, Northern Ireland) with 201–500 employees. The tech stack reflects a mature service-delivery operation: ServiceNow at the core (with multi-tenant expansion and IntegrationHub work underway), Palo Alto + Cisco + FortiGate for security, and SD-WAN adoption signaling a shift toward software-defined networking. Hiring velocity is accelerating, with support and sales roles leading the charge—consistent with expansion into channel partner programs and new-client onboarding, though internal friction around partner engagement efficiency and deal closure suggests scaling pains.
Netrio provides managed IT infrastructure, cybersecurity, network operations (NOCaaS), cloud, connectivity, and custom application development to small and mid-market enterprises across North America. The company operates a 24/7 Network Operation Center and maintains offices in Texas, New York, Minnesota, and Northern Ireland. Service delivery runs through ServiceNow, with active work to enhance its multi-tenant environment and automate client onboarding and provisioning. Current priorities include expanding the channel partner program, migrating legacy file systems, and reducing service-request handling time.
ServiceNow for service delivery and ticketing, Microsoft 365/Azure for cloud infrastructure, Palo Alto Networks/Cisco/FortiGate for security, SD-WAN for network management, and Docker/Puppet/Ansible for automation and orchestration.
McKinney, Texas. The company also operates offices in New York, Minnesota, and Northern Ireland, supporting customers throughout North America.
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