Agentic AI platform automating customer service across support channels
Netomi builds AI agents for customer experience, and its stack shows deep integration with the help-desk ecosystem: Zendesk, Salesforce Service Cloud, ServiceNow and LivePerson sit alongside a Java/Spring Boot and Python core backed by Kafka, Elasticsearch and multiple datastores. Accelerating, senior-weighted hiring across engineering and data, plus projects around marketplace listings and co-sell readiness, point to a push into cloud-partner channel sales.
Netomi is a privately held software company founded in 2016 and headquartered in San Mateo, California. It develops AI-driven automation for customer service and digital experience, connecting to enterprise support platforms such as Zendesk, Salesforce Service Cloud, ServiceNow and LivePerson. The company employs 201–500 people and hires across the United States, India and Canada. Its engineering organization works with Java, Python, Node.js and modern frontend frameworks including React, Vue and Angular.
Netomi uses Java, Spring Boot, Python, Node.js and TypeScript, with React, Vue and Angular on the frontend, plus Kafka, RabbitMQ, Redis, PostgreSQL, MongoDB, DynamoDB and Elasticsearch.
Netomi is hiring in India, the United States and Canada, with most demand in engineering and data roles at senior levels.
Netomi is developing agentic workflows and tools, agentic systems for marketing use cases, and channel programs including cloud marketplace listings, private offers and co-sell enablement.
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Netomi's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.