MyOperator Tech Stack

WhatsApp, voice, and AI bot platform for customer communication automation

Software Development Noida, Uttar Pradesh 201–500 employees Founded 2013 Privately Held

MyOperator operates a communication automation platform spanning WhatsApp Business API, cloud telephony, and AI-powered chatbots and voicebots. The hiring mix—dominated by sales (12 open roles) with a smaller engineering footprint (4)—reflects a sales-led scaling phase, while active projects around LLM agents and bot deployment signal product-layer AI expansion. Pain points around procurement of telecom resources and platform scalability suggest infrastructure constraints typical of real-time communications workloads.

Tech Stack 40 technologies

Core StackHubSpot Salesforce AWS AWS RDS AWS Lambda Kubernetes Docker Helm Jenkins Terraform Prometheus Grafana Python Selenium Java Microsoft Office Excel Zoho LinkedIn WhatsApp Business API OpenSearch VPC AWS Application Load Balancer API Gateway AWS SNS AWS SQS AWS EKS WhatsApp SharePoint REST Assured+9 more

What MyOperator Is Building

◆Challenges

Procurement of telecom resources
Driving team performance
Increased headcount
Fragmented communication tools
High availability
Support process automation
Meeting revenue goals
Streamlining customer communication
Improving response time
Platform scalability

▲Active Projects

Campus hiring initiatives
Ai-powered recruitment experiments
Driving team's revenue target with focus on ivr and whatsapp business api
Upselling and cross-selling add-on products (sms, truecaller)
Ai roadmap
Llm-based agents
Ai bot deployment for customer use-cases
Prompt engineering and conversation design
Integration of bots with apis/webhooks
Scaling inbound sales team

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Sales

Engineering

Support

Ops

Operations

Seniority

Mid

Intern

Junior

Manager

Senior

Lead

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About MyOperator

MyOperator provides end-to-end customer communication automation for mid-market and enterprise businesses. The platform unifies WhatsApp messaging, voice calls (cloud PBX, IVR, toll-free routing), and AI-powered conversational bots—all accessible through a single dashboard. They serve 12,000+ customers across verticals including e-commerce, logistics, healthcare, and financial services. The company operates from Noida, India, with a 201–500 person team and has maintained operations for over a decade.

HeadquartersNoida, Uttar Pradesh

Company Size201–500 employees

Founded2013

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does MyOperator use?

MyOperator runs on AWS infrastructure (RDS, Lambda, SNS, SQS, EKS, API Gateway, Load Balancer), containerized with Docker and Kubernetes, orchestrated via Jenkins and Terraform. The stack includes Python, Java, OpenSearch, Prometheus, Grafana, and integrations with HubSpot, Salesforce, and WhatsApp Business API.

What is MyOperator working on?

Recent projects include LLM-based agents, AI bot deployment for customer use cases, prompt engineering for conversation design, scaling the inbound sales team, and upselling add-on products like SMS and Truecaller integrations alongside core WhatsApp and IVR offerings.