Contact center SaaS platform with AI-powered support automation
Mobilus builds SaaS products for contact centers, blending traditional customer support with AI and chatbot capabilities. Their tech stack—Go, Java, Python across AWS, Azure, and GCP—supports a portfolio spanning voice bots, live chat, and messaging integrations (LINE). Active migration from monolithic to microservices architecture, paired with focused AI product launches, indicates the company is rebuilding for scale and real-time multi-channel support at operational efficiency.
Notable leadership hires: Tech Lead
Mobilus is a Tokyo-based public company founded in 2011 that provides contact center SaaS solutions under its Mobi product line. The platform integrates voice automation (via Asterisk and voice bots), AI-powered chatbots, and human agent support across channels including LINE and custom messaging APIs. Target customers are contact center operators and enterprise customer service teams seeking to reduce handle time and automate routine inquiries while maintaining human escalation paths. The company maintains steady engineering hiring (9 open roles) focused on mid-level and senior backend talent in Japan.
Backend: Go, Java, Python. Cloud: AWS (ECS, Lambda, CloudWatch), Azure, GCP. Databases: MongoDB Atlas. Frontend: React, Vue, Angular, Next.js, Remix. CI/CD: CircleCI, Bitbucket, GitHub.
Microservices migration from a monolithic codebase, AI-powered feature development and product launches, chat support system enhancements, and API platform expansion for flexible messaging integrations.
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