Insurance operations modernization via cloud, automation, and data analytics
MetLife Chile is modernizing core insurance operations through selective cloud adoption (Azure, .NET, Java, React) and automation-heavy engineering investments. Active hiring in engineering and operations, combined with projects in cloud infrastructure, process automation, and treasury systems, indicates a shift from manual, legacy-dependent workflows toward standardized, data-driven operations. The tech stack's heavy reliance on Excel + Power BI alongside emerging DevOps tooling (Kubernetes, Terraform, GitHub Actions) suggests they're bridging legacy analytics with cloud-native infrastructure.
Notable leadership hires: Channel Lead, Project Lead
MetLife Chile operates the regional insurance business for a 149-year-old global leader in life insurance, annuities, and employee benefits. The company serves millions of customers across 50 countries. In Chile, MetLife operates a 1,000–5,000-person organization headquartered in Santiago. Current operations priorities include data center modernization, call center migration, and automation of manual processes in treasury, financial modeling, and audit defense. Sales and customer retention remain core challenges alongside cost optimization in cloud environments.
Excel, Power BI, Tableau, Oracle, SQL, Python, Genesys Cloud, Azure, Docker, Kubernetes, and GitHub Actions. Currently adopting .NET, Java, and React; no technologies being actively replaced.
Santiago, Región Metropolitana, Chile. All current hiring is confined to Chile.
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