Customer advocacy platform powered by referral and word-of-mouth programs
Mention Me operates a referral and customer advocacy platform for mid-market retail and e-commerce brands. The tech stack is marketing-ops heavy (HubSpot, Marketo, Salesforce, PostHog) with AI tooling (ChatGPT, Gemini, Perplexity) now embedded across the product and GTM. The hiring surge in marketing roles paired with active projects on demand generation, SEO, and paid-media strategy signals aggressive commercial scaling, while concurrent work on pipeline scaling and lead-to-opportunity conversion suggests internal friction between product velocity and sales execution.
Mention Me builds a platform that identifies and activates a brand's most influential customers to drive referrals and word-of-mouth growth. Founded in 2013, the company serves 500 brands across retail, fashion, and financial services, with a partner ecosystem that includes Emarsys, Ometria, Klaviyo, and Trustpilot. The platform operates at the intersection of customer advocacy, referral mechanics, and retention, and is distributed through both direct sales and integration channels including the SAP store. The company is privately held and based in London, backed by Octopus Ventures and Eight Roads.
Mention Me's platform activates a brand's strongest customer voices to drive referral and word-of-mouth growth. It serves 500 brands across retail, e-commerce, and financial services with tools for customer advocacy, member-get-member programs, and customer lifetime value optimization.
Core stack includes React, HubSpot, Salesforce, and Marketo for marketing operations and CRM; PostHog for product analytics; AWS for infrastructure; and AI tools including ChatGPT, Gemini, and Perplexity integrated into product and GTM workflows.
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