Medallia Tech Stack

Enterprise experience platform for customer feedback and business intelligence

Software Development McLean, Virginia 1,001–5,000 employees Privately Held

Medallia operates a multi-tenant experience platform built on AWS, Azure, and OCI, with Kubernetes and Kafka underpinning scale. The tech stack reflects a mature enterprise SaaS architecture (GraphQL APIs, Python/Go services, Terraform IaC), but hiring is heavily skewed toward sales (9 roles) and support (6 roles) relative to engineering (7 roles), signaling a post-product-fit GTM push. Active projects reveal internal friction: infrastructure bottlenecks, manual evidence workflows, and legal process scaling are competing with customer-facing roadmap work.

Tech Stack 23 technologies

Core StackAWS Okta GitHub Jira Active Directory VMware Kubernetes Terraform Python Go iCIMS GraphQL Workday Java Kafka Docker Medallia Experience Cloud AuditBoard Azure OCI GCP Excel

What Medallia Is Building

◆Challenges

Simplify landscape support efficiency
Bottlenecks infrastructure user community
Scaling legal processes
Capacity and quota planning
Expanding enterprise accounts
Closing high-value deals
Driving sustainable revenue growth
Meeting regional demand
Streamlining vendor contracting
Manual spreadsheets

▲Active Projects

Medallia platform configuration
Cem solution design
Lead inbound contracting across vendors and alliances
Annual budget planning for gtm
Long-range topline modeling
Common controls matrix development
Developing legal templates and playbooks
Automated evidence pull workflows
Continuous control monitoring
Unified controls implementation

Hiring Activity

Steady35 roles · 15 in 30d

Department

Sales

Engineering

Support

Legal

Security

Finance

Seniority

Senior

Mid

Junior

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About Medallia

Medallia builds an enterprise experience platform that ingests customer feedback, employee signals, and operational data to drive business decisions at scale. The product serves large brands across customer experience management, enterprise feedback systems, and business intelligence use cases. The company operates globally, hiring across the US, Mexico, Argentina, UK, Japan, Germany, Australia, and India. Internal projects span platform configuration, solution design, GTM planning, and controls development—indicating a maturing operations layer alongside core product work.

HeadquartersMcLean, Virginia

Company Size1,001–5,000 employees

Hiring MarketsUnited States, Mexico, Argentina, United Kingdom, Japan, Germany, Australia, India

Frequently Asked Questions

What tech stack does Medallia use?

Medallia runs on AWS, Azure, and OCI with Kubernetes and Kafka for orchestration and streaming. Services are built in Python and Go, APIs use GraphQL, and infrastructure is managed via Terraform. The stack also includes Okta for identity, GitHub for version control, and Jira for project tracking.

Where is Medallia headquartered?

Medallia is headquartered in McLean, Virginia. The company is privately held with 1,001–5,000 employees and hires across the United States, Mexico, Argentina, UK, Japan, Germany, Australia, and India.