Government gaming operator managing lotteries, casinos, and online gaming across Quebec
Loto-Québec operates a diversified gaming portfolio—traditional lotteries, casinos, video lottery terminals, online gaming, bingo, and Kinzo—serving 10+ million annual visitors. The tech stack reveals a dual-track modernization: enterprise integration (Salesforce, MuleSoft, ServiceNow) layered with cloud-native tooling (AWS, Kafka, Python, Vue, React) and active adoption of AI automation (Bedrock, ChatGPT, Copilot Studio). The hiring velocity acceleration and security-heavy hiring mix (5 open security roles across 27 positions) signal a shift toward both operational resilience and infrastructure hardening, likely tied to legacy system refactoring and cloud migration initiatives.
Notable leadership hires: Director physical security
Loto-Québec, founded in 1969, is Quebec's government gaming regulator and operator. It manages a broad portfolio spanning traditional lotteries, casino gaming, online platforms, video lottery terminals, and bingo operations across physical venues (hotels, casinos, game rooms) and digital channels. The organization employs over 5,000 people across operations, engineering, security, finance, and hospitality roles. Current projects center on slot machine modernization, ServiceNow platform evolution, cloud adoption, and AI-driven automation for gaming operations—alongside procurement process improvements and workforce management standardization.
Loto-Québec operates Quebec's gaming ecosystem: traditional and video lotteries, casinos, online gaming, bingo, and Kinzo. The organization serves 10+ million annual visitors across physical venues and digital platforms.
Core systems: Salesforce, MuleSoft, ServiceNow, GitLab, Kafka, AWS, and Dynatrace. Development: Python, JavaScript, Java, Vue, Angular, React, Node.js. AI/automation: AWS Bedrock, ChatGPT, Copilot Studio. Microsoft 365 for productivity.
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