LimeChat Tech Stack

WhatsApp commerce and support platform for e-commerce brands

Software Development Bengaluru, Karnataka 51–200 employees Founded 2020 Privately Held

LimeChat operates a WhatsApp-native platform for e-commerce brands, combining conversational AI (RASA, GPT), CRM functionality, and campaign orchestration. The hiring surge skews heavily sales and support-focused (11 of 25 roles), paired with projects around account-based prospecting and enterprise onboarding—a pattern typical of moving upmarket from SMB self-serve toward managed, quota-carrying enterprise motion.

Tech Stack 58 technologies

Core StackHubSpot Slack Zoom Freshdesk Zendesk Jira Elasticsearch Datadog Grafana PostgreSQL MySQL Docker Kubernetes AWS Python JavaScript PagerDuty Looker Mixpanel LinkedIn Sales Navigator Apollo WhatsApp Notion RASA Google Sheets Excel SQL Kibana GCP ITIL+26 more

What LimeChat Is Building

◆Challenges

Smooth collections
Audit readiness
Improving bot quality
Complex enterprise onboarding
Scaling account-based prospecting
Increasing acv
Increasing conversion rates
High csat
Scaling support processes
Reducing recurring incidents

▲Active Projects

Multi-channel outreach
Enterprise vertical expansion
Ai-powered customer journeys across whatsapp
Account-based prospecting
Enterprise account prospecting
Configure journeys and workflows
Coordinate integrations
Crm hygiene
Whatsapp-first demos
Build runbooks & dashboards

Hiring Activity

Accelerating25 roles · 10 in 30d

Department

Sales

Support

Finance

Data

Engineering

Ops

Product

Seniority

Mid

Junior

Senior

Manager

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About LimeChat

LimeChat builds a WhatsApp commerce and customer engagement platform for e-commerce brands. The product layers conversational AI, CRM, and marketing automation on top of WhatsApp's messaging API, positioning the channel as a revenue driver (the company notes WhatsApp can represent >10% of online revenue for customers). The platform addresses three use cases: sales acceleration (Click to WhatsApp ads, account-based outreach), support automation (GPT-powered chatbots), and marketing campaigns (two-way outreach). Based in Bengaluru with 51–200 employees, the company was founded in 2020 and operates entirely within India's hiring market.

HeadquartersBengaluru, Karnataka

Company Size51–200 employees

Founded2020

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does LimeChat use?

LimeChat runs on RASA for conversational AI, Python and JavaScript for backend, PostgreSQL and MySQL for data, AWS and GCP for cloud, with supporting ops tools like Elasticsearch, Datadog, Kibana, and Looker for observability. Sales and customer success stack: HubSpot, Apollo, LinkedIn Sales Navigator.

What is LimeChat working on?

Current projects include enterprise vertical expansion, account-based prospecting, AI-powered customer journey configuration on WhatsApp, complex enterprise onboarding, and CRM data hygiene. The organization is also building internal runbooks and dashboards, signaling scaling challenges in support and sales operations.