Ecommerce growth agency focused on acquisition and retention marketing
Lilo Social is a full-service ecommerce agency built around performance marketing, creative production, and customer lifecycle automation. Their tech stack reveals a client-services model: heavy use of Klaviyo (email/SMS automation), Meta and Google ad platforms, Shopify infrastructure, and Amazon marketplace tools (Helium 10, Jungle Scout), paired with design-first tooling (Figma, Photoshop). The hiring mix—design-heavy with mid-level creatives—directly mirrors their project list (creative testing, UGC shoots, landing page strategy, workflow building), suggesting creative bottleneck is a core constraint they're actively scaling to address.
Lilo Social operates a full-funnel ecommerce agency serving mid-market brands, with particular depth in Amazon marketplace and Shopify storefronts. The company specializes in data-driven acquisition (paid social, search, marketplace ads) and retention (email automation, lifecycle programs, subscription retention). Based in Brooklyn and founded in 2016, the firm has grown to 51–200 employees with distributed hiring across the US, Philippines, Colombia, Mexico, Argentina, and Brazil. Current project focus spans paid campaign strategy, creative production and testing, and Klaviyo automation—core services to support client scaling.
Lilo Social uses Klaviyo for email/SMS automation, Meta and Google ad platforms for paid acquisition, Shopify for storefronts, Amazon tools (Helium 10, Jungle Scout, Amazon Advertising), Figma and Photoshop for design, and analytics tools including Hotjar, Microsoft Clarity, and Lucky Orange.
Current projects include creative testing and UGC production, Klaviyo automation flows, Shopify storefront optimization, landing page development for paid campaigns, subscription retention programs, and Amazon listing and ad optimization across multiple SKUs.
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