Automated direct mail platform with handwritten personalization
LettrLabs operates a direct mail automation platform that pairs robotics for handwritten card production with digital targeting and campaign management tools. The tech stack is sales and marketing-heavy (HubSpot, Zapier, Salesloft, Apollo, Gong), reflecting a business built around customer acquisition and retention rather than engineering complexity. Active hiring across growth, production, and support signals expansion beyond the core platform — warehouse automation and multi-facility manufacturing scaling are live priorities, positioning the company as much as an operations play as a software one.
Notable leadership hires: Growth Lead, Head of Production
LettrLabs provides a direct mail marketing platform designed for businesses in home services, real estate, e-commerce, and nonprofits. The core offering combines proprietary robotics that write personalized cards with a ballpoint pen, digital targeting (map and list-based lead search, Recipient Search, Radius Mail), and campaign automation via API and multi-step workflows. The company serves over 1,000 active customers and operates from Los Angeles. Current operational focus includes scaling manufacturing capacity across multiple facilities, improving production uptime, and reducing customer churn through better onboarding and adoption tooling.
LettrLabs primarily serves home services (roofing, HVAC, plumbing), real estate, e-commerce, and nonprofits with direct mail marketing solutions.
Yes. LettrLabs has 2 active engineering roles open, with broader hiring velocity accelerating across 15 total positions in sales, marketing, production, and support.
LettrLabs uses HubSpot for CRM, Zapier for automation, Salesloft and Apollo for sales engagement, Gong for call intelligence, Google Analytics 4 for tracking, and Gainsight for customer success. Design tools include Figma; project management uses Asana and Confluence.
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