Premium chocolate retail and manufacturing with 800+ stores across Brazil
Kopenhagen e Chocolates Brasil Cacau operates a dual-brand chocolate business spanning manufacturing, retail, and café across 800+ physical locations in Brazil. The company is mid-stage in a SAP ECC-to-S/4HANA migration while scaling franchise operations—a combination that explains the sales-dominant hiring velocity (48 of 55 active roles) and focus on expansion pipeline management, store layout optimization, and process automation. Pain points cluster around lead funnel quality and pipeline visibility, suggesting the sales organization is outpacing backend operational maturity.
Notable leadership hires: Lead Consultant
Grupo CRM manages two core chocolate brands: Kopenhagen, positioned as a fine-chocolate luxury brand with 90+ years of history and artisanal production, and Chocolates Brasil Cacau, a younger brand with a Brazilian cultural identity. The group also operates Kop Koffee, a café concept launched in 2019 combining chocolate and coffee. With 1,001–5,000 employees and headquarters in Extrema, Minas Gerais, the company operates over 800 retail stores directly and through a franchise expansion model. Current operational priorities include merchandise optimization, promotional campaign execution, in-store tasting events, and a significant enterprise systems overhaul from legacy SAP ECC to S/4HANA.
The company uses SAP (ECC, migrating to S/4HANA), Power BI for analytics, Adobe Creative Cloud and Canva for design, CRM systems for customer management, Python for scripting, and WhatsApp for communications. SCORM and Adobe Captivate suggest learning/training infrastructure.
Extrema, Minas Gerais, Brazil. The company operates 800+ retail locations across Brazil and is actively hiring only within Brazil.
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Kopenhagen e Chocolates Brasil Cacau (Grupo CRM)'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.