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Company profile

Kopenhagen e Chocolates Brasil Cacau (Grupo CRM) Tech Stack

Brazilian premium chocolate and café retail group with franchised stores

Food and Beverage Manufacturing Extrema , Minas Gerais 1,001–5,000 employees Privately Held

Grupo CRM runs the Kopenhagen, Chocolates Brasil Cacau and Kop Koffee brands through a large Brazilian store network. Hiring is overwhelmingly junior retail sales and accelerating, while job posts focus on average ticket, seasonal campaigns and lease economics. An SAP ECC plus SAP S/4HANA footprint alongside SCORM and Adobe Captivate points to an ERP transition and in-house e-learning for store staff.

Tech Stack 15 technologies

Core StackAdobe Creative Cloud Canva SAP Power BI AutoCAD SketchUp Python SAS SAP S/4HANA SCORM Adobe Captivate Google Slides WhatsApp SAP ECC POS

What Kopenhagen e Chocolates Brasil Cacau (Grupo CRM) Is BuildingChallenges and projects from their job posts

◆Challenges

  • Increasing average ticket and hitting sales targets
  • Managing lease renewals and cost discrepancies
  • Governance across the franchise network
  • Controlling store occupancy costs
  • Monitoring SLAs and pending operational tasks

▲Active Projects

  • Building P&L models for new store openings
  • Merchandising and store layout optimization
  • Seasonal promotional campaigns
  • Training content for VM, products, café and service
  • Franchise directorate strategic projects

Hiring Activity

Accelerating100 roles · 45 in 30d

Department

Sales
94
Ops
2
HR
1
Logistics
1

Seniority

Junior
78
Manager
7
Senior
6
Lead
3
Mid
3
Intern
1
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About Kopenhagen e Chocolates Brasil Cacau (Grupo CRM)

Grupo CRM is a privately held Brazilian chocolate manufacturer and retailer headquartered in Extrema, Minas Gerais, with 1,001–5,000 employees. Its portfolio includes Kopenhagen, a fine-chocolate brand known for artisanal products, gift packaging and coffee; Chocolates Brasil Cacau, a younger, more playful chocolate brand; and Kop Koffee, a coffee-and-chocolate concept launched in 2019. The group serves consumers through a network of more than 800 stores across Brazil, operated with a franchise model that includes shopping-mall locations.

HeadquartersExtrema , Minas Gerais
Company Size1,001–5,000 employees
Hiring MarketsBrazil

Frequently Asked Questions

What tech stack does Kopenhagen use?

Kopenhagen's stack includes SAP ECC and SAP S/4HANA, POS systems, Power BI, SAS and Python, plus SCORM, Adobe Captivate, Adobe Creative Cloud and Canva for training and content, and AutoCAD and SketchUp for store design.

Is Kopenhagen hiring in sales?

Yes. Hiring is accelerating and concentrated in sales, mostly junior retail positions in Brazil, with smaller openings in operations, HR and logistics.

Where is Grupo CRM Kopenhagen headquartered?

Grupo CRM, owner of Kopenhagen and Chocolates Brasil Cacau, is headquartered in Extrema, Minas Gerais, Brazil, and operates more than 800 stores nationwide.

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How this profile is built

Kopenhagen e Chocolates Brasil Cacau (Grupo CRM)'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.