Kipsu Tech Stack

Customer communication platform for hospitality, retail, and healthcare teams

Software Development Minneapolis, Minnesota 51–200 employees Founded 2010 Privately Held

Kipsu operates a customer communication platform built on AWS, PostgreSQL, and Elasticsearch, serving service-driven brands across hospitality, multifamily, retail, and healthcare. The tech stack reflects a data-intensive architecture (Redshift, EventBridge, ETL/ELT processes actively in flight), while hiring concentration in sales and support signals a customer-success-heavy go-to-market. Pain points span implementation velocity, churn mitigation, and renewals—typical friction for software serving front-line operations teams.

Tech Stack 15 technologies

Core StackMySQL PostgreSQL Elasticsearch Terraform AWS Redshift AWS Lambda Salesforce HubSpot EventBridge AWS Database Migration Service AppFlow Jaspersoft Excel Google Sheets

What Kipsu Is Building

◆Challenges

Data challenges
Retaining strategic enterprise relationships
Driving renewals and expansion
Ensuring consistent value delivery
Identifying and engaging new prospects
Removing blockers to product adoption
Reducing implementation time
Mitigating churn risks

▲Active Projects

Analytics dashboard
Etl/elt processes
Property-level onboarding
Technical configuration of user permissions
Process optimization of implementation templates

Hiring Activity

Steady7 roles · 2 in 30d

Department

Sales

Support

Data

Finance

Seniority

Junior

Mid

Manager

Senior

Staff

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About Kipsu

Kipsu provides software for managing real-time customer interactions via text, chat, and social messaging, aimed at service-focused companies. The product serves customer service and front-line teams at mid-market to enterprise scale in hospitality, multifamily, retail, and healthcare. Core workflows include sending and receiving consumer communications, request fulfillment, team communication, and customer analytics. The company operates from Minneapolis with approximately 51–200 employees and has maintained steady hiring velocity across sales, support, and data functions.

HeadquartersMinneapolis, Minnesota

Company Size51–200 employees

Founded2010

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Kipsu use?

Kipsu's stack includes MySQL, PostgreSQL, Elasticsearch for data processing; AWS (Lambda, EventBridge, Redshift) for infrastructure; Salesforce and HubSpot for CRM; and Terraform for infrastructure-as-code.

What industries does Kipsu serve?

Kipsu focuses on hospitality, multifamily residential, retail, and healthcare—primarily service-driven brands needing real-time customer communication and front-line team coordination.