Business management platform for heavy-duty trucking dealerships and service operations
Karmak is a 40+ year-old provider of business management software for the heavy-duty trucking industry, built on a Microsoft stack (VB.NET, C#, .NET, SQL Server, Azure). The product mix—Karmak Fusion (their core system) plus active Salesforce integrations and a new product setup—combined with documented pain points around legacy system transitions and data conversion, suggests the company is in the midst of a platform modernization effort while expanding beyond their traditional monolith.
Karmak develops business management systems purpose-built for the heavy-duty trucking vertical: truck dealerships, trailer dealerships, service shops, aftermarket distributors, and lease/rental operations. Their flagship product, Fusion, handles dealership operations, inventory, and financial management. The company serves thousands of locations globally and maintains a US-based support organization. Founded in 1981 and headquartered in Carlinville, Illinois, Karmak operates as a privately held firm with 201–500 employees.
Karmak's core platform runs on VB.NET, C#, .NET, and SQL Server, deployed on Azure infrastructure with Azure DevOps for CI/CD. They use WinForms for client applications and are actively integrating Salesforce for CRM workflows.
Current projects include Salesforce integrations, module and branch implementation enhancements, merger/acquisition support, new product launch and asset management, customer onboarding process improvements, and inventory management features within Fusion.
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