Global soft toy brand with retail presence in 77 countries
Jellycat is a London-based toy and gifts company operating a distributed studio model across London, Minneapolis, and Shanghai. The tech stack reveals a retail-operations-first architecture: Shopify and BigCommerce for commerce, Microsoft Dynamics 365 + SAP for ERP, Vertex for tax compliance, and Akeneo for product information management. Current hiring is heavily weighted toward sales (8 roles) and operations (6 roles), with an active ecommerce technology programme and platform migration underway — indicating a shift toward scaled, multi-region digital distribution rather than pure wholesale.
Notable leadership hires: Sales Team Lead, Commercial Lead
Jellycat designs and manufactures soft toys, accessories, books, and gifts sold across 77 countries, primarily through major retail chains and direct channels. The company was founded in 1999 in London and now operates three main studios: headquarters in central London, plus major hubs in Minneapolis and Shanghai. The product line spans toys, books, music, and film content. Current operational focus includes ecommerce platform modernization, multi-region tax and compliance processes (particularly EMEA indirect tax), category-driven portfolio management, and retail activation campaigns. The organization is 51–200 employees and actively hiring across sales, operations, marketing, and engineering roles.
Jellycat operates on Shopify and BigCommerce, supported by Akeneo for product information management and Bloomreach for personalization and discovery.
Jellycat runs Microsoft Dynamics 365 and SAP (Dynamics 365 Finance and Operations and SAP Business One) for enterprise resource planning and financial management.
Jellycat's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.