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JACK Entertainment Tech Stack

Multi-property gaming and hospitality operator in Ohio

Gambling Facilities and Casinos Cleveland, Ohio 1,001–5,000 employees Founded 2016 Privately Held

JACK Entertainment operates three gaming properties in Ohio—a casino, racino, and sports betting platform—with an operational footprint of 1,001–5,000 employees. The org is heavily weighted toward ops (64 hires) and security (7), with minimal engineering (2) and no stated cloud or data-infrastructure adoption, suggesting a traditional hospitality-tech posture focused on compliance, guest experience, and internal process standardization rather than software product development.

Tech Stack 13 technologies

Core StackPython Oracle MLflow Apache Airflow Docker Kubernetes AWS Excel POS Word Microsoft Office SQL Azure

What JACK Entertainment Is Building

Challenges

  • Reduce guest waiting time
  • Improving guest service ratings
  • Long wait times
  • Ensuring sarbanes oxley compliance
  • Guest satisfaction
  • Streamlining department operations
  • Daily expense control
  • Cost control objectives
  • Lender reporting obligations
  • Service gaps

Active Projects

  • Scheduling procedure establishment
  • Sop development for department operations
  • Gaming revenue audits
  • Spotlight initiative
  • Quarterly action plans
  • Cost control tracking reports
  • Vip events and special promotions
  • Off property vip events
  • Slot machine upgrades
  • Implementing new initiatives

Hiring Activity

Steady90 roles · 30 in 30d

Department

Ops
64
Security
7
Marketing
5
Support
3
Engineering
2
Finance
2
Healthcare
2
HR
2

Seniority

Junior
49
Mid
24
Manager
9
Senior
6
VP
1
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About JACK Entertainment

JACK Entertainment owns and operates JACK Cleveland Casino, JACK Thistledown Racino, and betJACK, a sports-betting offering. The company is based in Cleveland, Ohio, and was founded in 2016. Its business spans table games, poker, horse racing, slots, VLT gaming, and hospitality services across physical and digital properties. Current operational priorities center on reducing guest wait times, improving service ratings, cost control, and compliance—particularly Sarbanes-Oxley reporting and lender obligations.

HeadquartersCleveland, Ohio
Company Size1,001–5,000 employees
Founded2016
Hiring MarketsUnited States

Frequently Asked Questions

What is JACK Entertainment?

JACK Entertainment operates JACK Cleveland Casino, JACK Thistledown Racino, and betJACK (sports betting) in Ohio. Founded in 2016, it serves 1,001–5,000 employees across gaming, hospitality, and retail sports-betting operations.

What tech stack does JACK Entertainment use?

JACK uses Excel, Word, Microsoft Office, POS systems, Python, SQL, Oracle, MLflow, Apache Airflow, Docker, Kubernetes, Azure, and AWS. No recent adoption or replacement initiatives are evident in the data.

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