SaaS platform for critical infrastructure risk management and 811 ticket coordination
Irth operates a 40-year-old SaaS platform for damage prevention and pipeline integrity in energy, utilities, and telecom. The stack is heavily Microsoft-centric (Azure DevOps, .NET, AKS, Bicep, Terraform) with emerging ML ops (operationalizing models, Databricks, adopting RAG), signaling a shift from traditional field-service software toward data-driven risk prediction. Active hiring across engineering and data roles, concentrated in mid-level IC positions, points to scaling the analytics and compliance layers rather than rebuilding leadership.
Irth serves energy, gas, electric, and municipal utilities, contract locators, telecom, and media operators who depend on critical infrastructure. The product handles 811 ticket management (damage-prevention coordination), land-rights administration, and network-risk tracking. Deployed on Azure, the platform integrates field-service workflows, mobile workforce tools, and business intelligence. Current roadmap priorities include multi-cloud data consolidation, ML operationalization for risk reduction, and customer adoption of analytics features—reflecting pressure to modernize legacy compliance and incident-prevention capabilities.
Irth primarily uses Microsoft Azure (DevOps, AKS, Resource Manager, Container Registry), .NET/C#, Node.js, Kubernetes, and Docker for core infrastructure. For analytics: Elasticsearch, Grafana, Databricks, and ArcGIS. Mobile: .NET MAUI and Xamarin. CRM: Salesforce and HubSpot.
Multi-cloud data consolidation, ML model operationalization, SaaS implementation for operators, 811 ticket workflow redesign, and driving customer adoption of analytics and risk-insight features.
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