Canada's largest home, auto, and business insurer modernizing core systems and data infrastructure
Intact is a 215-year-old Canadian public insurer with 10,000+ employees building toward a cloud-native operating model. The tech stack reveals a sharp modernization pivot: heavy adoption of zero-trust security (Zscaler, Prisma, Cloudflare, Okta, Azure AD) while retiring legacy VPN/IPsec, paired with a data platform shift to Databricks and Snowflake. Active hiring across engineering, data, and security teams—alongside projects in AI workflow integration, ratemaking, and policy assembly—suggests Intact is simultaneously defending legacy systems and building new digital distribution and underwriting capabilities.
Notable leadership hires: Director, Brand Strategy Director, Legal Affairs Director, Director, Cybersecurity Governance, Cyber threat protection director
Intact provides home, auto, and business insurance across Canada through direct and brokered channels. The company operates at scale with 10,000+ employees based primarily in Toronto. Technical and operational infrastructure spans cloud (AWS, Kubernetes, Docker), data pipelines (Databricks, Snowflake, PySpark), identity and security (IBM Security Verify Access, OpenID Connect, OAuth), and mobile platforms (iOS, Android). Current strategic priorities include migrating to zero-trust network architecture, modernizing the finance function globally, integrating AI into claims and pricing workflows, and improving data governance and SLA compliance.
Intact's infrastructure combines AWS (Lambda, CloudWatch, VPC, Backup), Databricks, Snowflake, and Kubernetes. Mobile apps use Swift/SwiftUI (iOS) and Kotlin/Jetpack Compose (Android). Security is built on IBM Security Verify Access, OAuth, OpenID Connect, with active adoption of zero-trust platforms (Zscaler, Okta, Cloudflare Zero Trust).
Key projects include AI workflow integration, ratemaking modernization, policy assembly platforms, global finance transformation, and real-time project audit systems. Parallel efforts focus on security governance compliance, improving claims experience, and streamlining processes.
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