Regional P&C insurer with multi-line coverage and worker-focused claims operations
ICW Group is a multi-carrier P&C insurance platform anchored in workers' compensation, earthquake, and reinsurance. The tech stack emphasizes operational control (Workday, ServiceNow, SAP, Power Platform) over data innovation—no data warehousing, BI tooling limited to Power BI, and no adopting/replacing signals. Hiring velocity is accelerating with operations (claims, audit, finance) dominating department mix, while security projects (SIEM, EDR, threat hunting, incident response) suggest active infrastructure hardening alongside claims digitization efforts.
Notable leadership hires: Accounting Director
ICW Group Insurance Companies operates as a top-tier national property and casualty insurer representing a group of carriers including Insurance Company of the West, Explorer Insurance Company, and VerTerra Insurance. The company serves policyholders and a nationwide network of independent agents and brokers across multiple lines: workers' compensation, earthquake, and reinsurance. Founded in 1972 and based in San Diego, the organization employs 1,001–5,000 people and is structured around claims processing, risk management, workplace safety, and broker partnerships. Current priorities center on streamlining claims workflows, managing high-value claim exposures, and strengthening regulatory and security compliance.
ICW Group runs Workday, ServiceNow, SAP, Microsoft 365 (Power Platform, Power BI, SharePoint), AWS, Azure Entra ID, Okta, Splunk, SIEM, EDR, and DLP. Infrastructure spans Red Hat, CentOS, and VMware.
Current projects include claims procedure updates, audit tool development, training workflow implementation, security incident response and threat hunting, reinsurance program management, and structured settlement handling for high-exposure claims.
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