Shopify upsell and cross-sell automation for direct-to-consumer brands
Amplify builds growth automation tools for Shopify merchants, with a stack centered on Node.js + React + PostgreSQL + Shopify APIs. The team is engineering-focused (10 developers) and deliberately lean on support (8), suggesting they prioritize product robustness over heavy customer handholding. Active pain points—theme conflicts, app integration issues, onboarding friction—point to a company wrestling with Shopify's platform constraints while scaling merchant adoption.
Amplify is a Shopify app developer focused on revenue-lifting features: upselling, cross-selling, and order-optimization workflows for direct-to-consumer brands. The product sits inside Shopify's admin and storefront, using Liquid templates and Shopify APIs to inject dynamic offer logic. The 11–50-person team is headquartered in Tel Aviv and distributed across support hubs in Latin America (Costa Rica, Mexico, Colombia, Nicaragua, Honduras) and Eastern Europe (Poland, Ukraine, India), reflecting cost-efficient scaling and merchant-support coverage across time zones.
Node.js + Nest.js backend, React + Vue frontend, PostgreSQL + Prisma ORM, Shopify APIs, AWS ECS + Heroku for hosting, Temporal for workflows, Sentry + New Relic for observability.
Theme conflicts on Shopify storefronts, app integration friction with third-party tools, recurring merchant onboarding friction, and performance bottlenecks under high-volume merchant traffic.
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