Healthfirst Tech Stack

Nonprofit health insurer serving 2M New Yorkers across Medicare, Medicaid, and ACA plans

Hospitals and Health Care New York, NY 1,001–5,000 employees Founded 1993 Nonprofit

Healthfirst is a nonprofit health insurer operating across New York State with a data infrastructure built on AWS (Glue, EMR, Redshift, Athena, Iceberg) and containerization via Kubernetes and Docker. The tech stack reveals a migration toward modern cloud-native analytics—adopting Docker and OpenShift while maintaining legacy governance layers (ServiceNow, Workday, Pega). Active hiring is concentrated in healthcare operations (92 roles) with emerging investment in data (24 roles) and engineering (23 roles), reflecting pressure to industrialize data science and eliminate manual operations across claims, appeals, and medication management workflows.

Tech Stack 84 technologies

Core StackAWS AWS Glue AWS Lambda Redshift Iceberg Kubernetes Splunk Prometheus Grafana ServiceNow Workday MuleSoft Salesforce Tableau Adobe Creative Cloud Python AWS EMR Athena CI/CD Microsoft Office Word Excel Outlook SAFe Pega Microsoft Access PowerPoint Adobe Acrobat SQL Azure+54 more

AdoptingAWS Docker OpenShift

What Healthfirst Is Building

◆Challenges

Preventing medication related adverse events
Improving security and resiliency
Eliminating barriers to medication therapy
Improving medication adherence
Eliminate manual operations
Resolving gaps in care
Industrializing data science work
Improving provider network satisfaction
Improving efficiency in reviews
Managing member complaints

▲Active Projects

Uat on system enhancements
Developing clinical criteria and medical policies
Data lakehouse implementation
Innovative tools for appeals & grievances
Gap resolution outreach program
Implementing monthly goal review process
Medication therapy management intervention
Center of excellence for cloud usage and cloud standards
Member medication counseling
Digital communication channel creation

Hiring Activity

Accelerating210 roles · 110 in 30d

Department

Healthcare

Ops

Data

Engineering

Finance

Sales

Operations

Seniority

Mid

Senior

Junior

Manager

Intern

Director

Notable leadership hires: Utilization Management Director

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About Healthfirst

Healthfirst is a New York-based nonprofit health insurer founded in 1993, serving nearly 2 million members across New York City, Long Island, and surrounding counties (Westchester, Rockland, Sullivan, Orange). The organization offers Medicaid, Medicare Advantage, Child Health Plus, Essential Plans, and Long-Term Care insurance products. Operations span clinical criteria development, member outreach, medication therapy management, and care gap resolution. The company prioritizes value-based payment models and works through a partnership structure with hospitals and health systems, positioning health outcomes over margin as its operational mandate.

HeadquartersNew York, NY

Company Size1,001–5,000 employees

Founded1993

Hiring MarketsUnited States

Frequently Asked Questions

What is Healthfirst's technology stack?

Healthfirst uses AWS (Glue, EMR, Lambda, Redshift, Athena, Iceberg), Kubernetes for orchestration, Splunk for monitoring, Prometheus and Grafana for observability, ServiceNow for ITSM, Workday for HR, Pega for claims, MuleSoft for integration, Salesforce for CRM, and Tableau for analytics.

Where is Healthfirst headquartered?

Healthfirst is headquartered in New York, NY. It serves members in NYC, Long Island, and Westchester, Rockland, Sullivan, and Orange counties in New York State.