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Headway Tek Inc Tech Stack

AI-powered contact center and staff augmentation for enterprise hiring

IT Services and IT Consulting sunnyvale, California 51–200 employees Founded 2016 Privately Held

Headway Tek operates a dual-engine model: recruitment process outsourcing (RPO) paired with enterprise software delivery. The tech stack reveals a contact-center-heavy infrastructure (Salesforce Service Cloud, Genesys Cloud APIs, Einstein AI) layered with modern development tooling (React, Node.js, Python, PostgreSQL, AWS), and active adoption of OpenAI and GitHub Copilot. Project pipeline centers on AI agent assist, voice experience automation, and task automation — indicating a shift from traditional staffing toward AI-augmented hiring workflows. Hiring velocity is accelerating with a senior-heavy mix (8 of 10 roles), concentrated in engineering and HR, across US and India.

Tech Stack 41 technologies

Core StackSalesforce Apex MuleSoft Python OpenAI GitHub Copilot React Angular Node.js TypeScript Express GraphQL PostgreSQL MongoDB Docker AWS Redux Java SAP Genesys Salesforce Service Cloud Einstein AI Genesys Cloud APIs REST API MCP Git ESLint OCI Azure Azure Kubernetes Service+5 more

What Headway Tek Inc Is Building

◆Challenges

Reducing agent effort
Accelerating business workflows
Filling it positions
Domestic it hiring
Security remediation backlog
Complex azure ecosystem
Vulnerability management

▲Active Projects

Ai-powered voice and service experience deployment
Ai-driven contact center transformation
Intelligent agent assist dashboard design
Ai-driven task automation
Hardening guide development
Backlog remediation program
Security maturity improvement

Hiring Activity

Accelerating10 roles · 5 in 30d

Department

Engineering

5

HR

4

Security

1

Seniority

Senior

8

Mid

2

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About Headway Tek Inc

Headway Tek is a staffing and software services firm headquartered in Sunnyvale, California, founded in 2016. They provide recruitment process outsourcing (temporary, contract-to-hire, and permanent placements), alongside application development, QA, and staff augmentation services to mid-market and enterprise customers. The organization bridges traditional IT services (Python, Java, AWS/Azure/OCI infrastructure) with modern contact-center platforms (Genesys, Salesforce Service Cloud, Einstein AI), positioning them to serve both hiring departments and customer-facing operations within the same client base. Active development around AI-driven agent assist and task automation suggests internal product investment alongside services delivery.

Headquarterssunnyvale, California

Company Size51–200 employees

Founded2016

Hiring MarketsUnited States, India

Frequently Asked Questions

What tech stack does Headway Tek use?

Salesforce (Service Cloud, Einstein AI, Apex), Genesys Cloud APIs, Python, Node.js, React, Angular, PostgreSQL, MongoDB, Docker, AWS, Azure/AKS, Java, SAP, OCI, plus OpenAI and GitHub Copilot.

What is Headway Tek working on?

AI-powered contact center transformation: voice/service experience deployment, intelligent agent assist dashboards, and task automation. Internal focus includes security maturity improvement and backlog remediation.