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Headway Tech Stack

Insurance-enabled mental healthcare network for therapists and patients

Mental Health Care New York 501–1,000 employees Founded 2019 Privately Held

Headway operates a software platform connecting therapists who accept insurance with patients seeking affordable care. The tech stack (Python, TypeScript, React, PostgreSQL, Kafka, Snowflake, dbt) reflects a data-intensive operation: claims processing, provider credentialing, and appointment coordination at scale—600,000+ appointments monthly. The hiring mix is inverted from typical SaaS: 965 of 1,061 roles are clinical/healthcare staff, with engineering (19), data (10), and product (9) as support functions. This signals a provider-network play, not a pure software company.

Tech Stack 42 technologies

Core StackPython TypeScript FastAPI React Next.js PostgreSQL Redis AWS Apache Spark Kafka Datadog PagerDuty Sentry GitHub Snyk Snowflake dbt Apache Airflow Greenhouse SQLAlchemy Remix Semgrep Lacework React Aria SQL AWS Fargate AWS ECS LinkedIn Recruiter Meta LinkedIn+10 more

AdoptingSlack Claude

What Headway Is Building

◆Challenges

Credentialing delays
Payment delays
Accepting insurance
Taking covered clients sooner
Streamlining insurance credentialing
Credentialing process
Increasing earnings
Payment unpredictability
Predictable bi-weekly payments
Providers don't accept insurance

▲Active Projects

Private practice launch
Private practice expansion
Accept insurance
Sales infrastructure for coordination
Automation of critical processes
Claims processing platform roadmap
Referral program
Design system
Client management
Internal claims operations tools

Hiring Activity

Minimal1,100 roles · 90 in 30d

Department

Healthcare

965

Engineering

19

HR

12

Data

10

Marketing

10

Product

9

Sales

9

Ops

7

Seniority

Mid

929

Senior

69

Staff

20

Director

16

Manager

12

Lead

5

Principal

5

Junior

2

Notable leadership hires: Head of Engineering, Medical Director, Clinical Director, Creative Director, Director of Patient Analytics

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About Headway

Headway is a mental healthcare platform founded in 2019 and headquartered in New York. The business addresses a structural gap: one in four US adults have a treatable mental health condition, but most therapists don't accept insurance, making therapy unaffordable for patients. Headway built a software-enabled network of therapists who accept insurance, handling the operational friction (credentialing, claims, payments) that deters providers from participation. The platform now coordinates over 600,000 appointments monthly. The company employs 501–1,000 people and operates remotely across the US with offices in New York and San Francisco. Headway is privately held and has raised over $325 million in funding.

HeadquartersNew York

Company Size501–1,000 employees

Founded2019

Hiring MarketsUnited States, Brazil

Frequently Asked Questions

What is Headway's tech stack?

Python, TypeScript, FastAPI, React, Next.js, PostgreSQL, Redis, AWS (Fargate, ECS), Kafka, Snowflake, and dbt for data pipelines. Monitoring via Datadog, PagerDuty, and Sentry.

What is Headway working on?

Core projects include private practice expansion, claims processing platform roadmap, insurance credentialing automation, referral programs, and sales infrastructure for provider coordination.