Open observability platform for monitoring and incident response at scale
Grafana Labs operates a multi-signal observability stack (Mimir for metrics, Loki for logs, Tempo for traces, Pyroscope for profiles) deployed across their own cloud and as open-source components. The company is scaling sales and customer success functions aggressively—hiring across 15 countries with notable growth in account management and regional sales director roles—while investing internally in AI-powered incident response, knowledge graph infrastructure, and observability maturity programs. This hiring mix signals a transition from pure open-source adoption toward managed platform defensibility and land-expand motions.
Notable leadership hires: Account Director, Growth Account Director, Regional Sales Director
Grafana Labs builds an open observability cloud platform enabling teams to ingest, store, and act on metrics, logs, traces, and profiles from disparate sources. The company operates both open-source reference implementations (Prometheus, Loki, Mimir, Tempo, Pyroscope) and a fully managed SaaS offering (Grafana Cloud). Their customer base spans Fortune 500 companies and mid-market organizations; they operate as a fully remote, distributed team of 1,400+ across 40+ countries. The platform is positioned around reducing toil, improving observability maturity, and lowering the cost and complexity of telemetry collection and analysis.
Grafana Labs uses its own stack: Grafana Cloud, Mimir (metrics), Loki (logs), Tempo (traces), and Pyroscope (profiles), alongside Prometheus, MySQL, PostgreSQL, BigQuery, and Kubernetes for infrastructure.
Grafana Labs is hiring engineers across 15 countries including the United States, Germany, India, Canada, United Kingdom, Sweden, Netherlands, Spain, Japan, Italy, and others. Engineering represents 97 of their 181 active roles.
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