Goodwill Industries of Greater New York and Northern New Jersey Tech Stack

Workforce development nonprofit operating 27 retail stores across NY/NJ

Non-profit Organizations Brooklyn, New York 1,001–5,000 employees Founded 1915 Nonprofit

Goodwill NYNJ runs a retail-powered employment pipeline: 27 stores generate donation inventory, which funds workforce development and training for people with disabilities and unemployed job seekers. The hiring mix is heavily operational and retail-focused (51 roles across ops, retail, and ecommerce), while active projects center on training curricula, employment bridges, and internship placement—indicating the organization is scaling program capacity to handle higher throughput. Pain points cluster around store economics (P&L, expenses, inventory management) and regulatory compliance (Medicaid), suggesting operational complexity as the organization grows.

Tech Stack 21 technologies

Core StackADP SAP Salesforce Canva Adobe Creative Cloud AWS Zoom Excel Word Outlook Teams Microsoft 365 POS Microsoft Office eBay Google Sheets Google Docs Windows Google Workspace Skype Dynamics 365 Finance and Operations

What Goodwill Industries of Greater New York and Northern New Jersey Is Building

◆Challenges

Loss prevention
Improve productivity
Ensuring compliance with medicaid regulations
Managing store p&l
Reduce store expenses
Optimize store revenues
Protecting company assets
Maximizing ecommerce revenue
High volume inventory
Efficiency and productivity

▲Active Projects

Comprehensive pros program
Develop training curricula
Shopper loyalty program
Develop qa tools and dashboards
Community based internship sites
Discovery process
Bridges to employment program
Work experience site development
Job fair attendance planning
Foothold awards system entry

Hiring Activity

Steady130 roles · 55 in 30d

Department

Sales

Ops

Retail

Healthcare

Support

Ecommerce

Logistics

Security

Seniority

Junior

Mid

Manager

Senior

Intern

Lead

Director

Notable leadership hires: Program Director, Assistant Program Director

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About Goodwill Industries of Greater New York and Northern New Jersey

Goodwill Industries of Greater New York and Northern New Jersey is a 501(c)(3) nonprofit operating across the NY/NJ region since 1915. The model is circular: donations of clothing and household items flow into 27 retail locations, which generate revenue funding workforce development services. The organization serves thousands of residents annually through job training, placement support for people with disabilities, and youth services. Their tech stack is mainstream enterprise (ADP, Salesforce, SAP, AWS, Microsoft 365), reflecting operational scale typical of a 1,000–5,000-person nonprofit. Current initiatives include developing employment bridges, community internship sites, and a shopper loyalty program to sustain both retail and program revenue.

HeadquartersBrooklyn, New York

Company Size1,001–5,000 employees

Founded1915

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What technology does Goodwill NYNJ use?

Core platforms: ADP (HR/payroll), Salesforce (CRM), SAP (enterprise resource planning), AWS (cloud), Microsoft 365 suite, Google Workspace, Salesforce Dynamics 365. Retail: custom POS systems, eBay for online sales, Canva for design.

How many Goodwill NYNJ stores are there?

27 retail stores and donation centers operate throughout Greater New York and Northern New Jersey region, serving as both revenue and community employment touchpoints.