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Services for the UnderServed Tech Stack

Nonprofit delivering integrated services for people with disabilities, homelessness, and poverty in New York

Non-profit Organizations New York, New York 1,001–5,000 employees Founded 1978 Nonprofit

S:US operates a large direct-service nonprofit (1,800 staff across 1,001–5,000 headcount range) focused on housing, behavioral health, and developmental disability support in New York City and Long Island. The tech stack—Excel, Access, Dynamics NAV, Yardi, HMIS, EHR, and Power BI—reflects the operational constraints of nonprofits managing complex case-by-case interventions and funder compliance. Hiring has decelerated, with 95 roles posted in the last 30 days across a predominantly junior-level support staff (290) and healthcare workforce (212), signaling pressure on frontline capacity even as the organization maintains active service expansion across housing stability, rapid rehousing, and critical-time intervention models.

Tech Stack 18 technologies

Core StackPower BI Python Excel Word Microsoft Access PowerPoint Visio Dynamics NAV Windows Outlook Microsoft Office EHR Homebase HMIS Docuware Yardi Microsoft Fabric SQL

What Services for the UnderServed Is Building

Challenges

  • Housing instability
  • Accessing community services
  • Securing permanent affordable housing
  • Reducing veteran homelessness
  • Compliance with funder requirements
  • Ensuring quality care for residents
  • Staff training
  • Needs not met by traditional outpatient services
  • Transition to housing
  • Medication inventory management

Active Projects

  • Referral network development
  • After-care and ongoing housing assistance service planning
  • Critical time intervention model of care
  • Development and implementation of individual client service plans
  • Day habilitation program
  • Housing stability plans
  • Homeless prevention services
  • Self-care and social activities program
  • Rapid rehousing program
  • Housing support plan development

Hiring Activity

Decelerating600 roles · 95 in 30d

Department

Support
290
Healthcare
212
Ops
69
Social
12
Finance
5
Services
5
Maintenance
3
Construction
2

Seniority

Junior
340
Mid
223
Senior
20
Director
10
Manager
7
Intern
1
Lead
1
Staff
1

Notable leadership hires: Assistant Program Director, Program Director, Regional Director

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About Services for the UnderServed

S:US has operated since 1978 as a direct-service nonprofit in New York, serving tens of thousands of individuals and families experiencing homelessness, developmental disabilities, behavioral health challenges, poverty, and criminal justice involvement. The organization employs 1,800 staff delivering mental health, housing, developmental disability support, and veteran services across New York City and Long Island. Core service lines include rapid rehousing, housing stability planning, day habilitation, and crisis intervention. Operational challenges center on housing affordability, funder compliance, staff training for complex case management, and service gaps for individuals with high-acuity behavioral health needs.

HeadquartersNew York, New York
Company Size1,001–5,000 employees
Founded1978
Hiring MarketsUnited States, Canada

Frequently Asked Questions

What is Services for the UnderServed's primary mission?

S:US advocates for and serves people facing homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma across New York City and Long Island since 1978.

How many employees does Services for the UnderServed have?

S:US has approximately 1,800 dedicated staff members across 1,001–5,000 total headcount, with 290 in frontline support roles and 212 in healthcare positions.

What is Services for the UnderServed's tech stack?

S:US uses Microsoft Office (Excel, Word, Access, PowerPoint, Outlook), Dynamics NAV, Yardi (property management), HMIS (homelessness management), EHR (electronic health records), Power BI, and SQL for case management, housing operations, and reporting.

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