Operating system for appointment-based businesses—payments, booking, client management, and marketing
GlossGenius runs a full-stack SaaS platform for salons, spas, and wellness practices, built on React + Rails + Kotlin with heavy PostgreSQL and Snowflake data infrastructure. The company is actively migrating to a microservice architecture and rebuilding its data layer to support AI features—a shift that maps directly to their pain points around payment friction, customer acquisition, and engineering reliability. Engineering, data, and product hiring is outpacing other functions, suggesting they're prioritizing infrastructure and ML capability over sales or ops expansion.
Notable leadership hires: Finance Lead, Visual Design Lead, Director of Engineering, Director of Sales
GlossGenius is a platform that consolidates appointment booking, payments, client management, marketing, and financial services for small- and medium-sized beauty and wellness businesses. The company serves over 100,000 appointment-based businesses and processes billions in annual payment volume. Founded in 2016 and headquartered in New York, GlossGenius operates across the United States, Canada, and Colombia. The product is aimed at reducing operational overhead and enabling owners to focus on client relationships and revenue growth.
Primary: React, Kotlin, Ruby on Rails, PostgreSQL, Kubernetes, AWS. Data layer: Snowflake, ClickHouse, dbt-style SQL pipelines. Adopting: HubSpot, Salesloft, Gong for sales/marketing, plus GitHub Copilot for engineering.
United States, Canada, and Colombia. Distributed team with headquarters in New York, NY.
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