Glia Tech Stack

AI-powered customer interaction platform for community banks and credit unions

Financial Services New York, New York 201–500 employees Founded 2012 Privately Held

Glia operates a contact-center and engagement platform purpose-built for regional financial institutions, currently serving over 700 banks and credit unions across all 50 U.S. states. The tech stack (Go, Elixir, Python, React on AWS with Kubernetes, Kafka, and both Amazon Bedrock and Google Gemini) reflects a hybrid cloud-native + AI-native architecture. The project mix—heavy on security controls, compliance, and SOC 2 audit work, alongside CI/CD modernization—signals Glia is prioritizing trust and regulatory posture as a defensibility lever in a regulated vertical; this aligns with stated pain points around compliance and customer trust.

Tech Stack 87 technologies

Core StackGo Elixir Ruby Python React JavaScript TypeScript AWS Kubernetes Docker Terraform PostgreSQL DynamoDB Redis Apache Kafka RabbitMQ Jenkins ArgoCD Datadog Sentry Swift Kotlin React Native Node.js Amazon Bedrock Google Gemini Kamailio FreeSwitch Electron AWS EKS+54 more

What Glia Is Building

◆Challenges

Digital transformation of financial institutions
Ensuring availability and performance
Increasing platform adoption
Vulnerability management
Increasing customer trust
Strengthening security compliance posture
Tradeoff between efficiency and experience
Complex technical challenges
Removing bottlenecks across the organization
Improving engineering efficiency

▲Active Projects

Telemetry support
Ci/cd platform modernization
Ongoing compliance monitoring
Security reviews and risk assessments of ai tools
Implementation of new security policies and procedures
Security controls scaling initiative
Third-party risk management program
Soc 2 audit program
Board meeting briefing materials
Developer-facing tools and apis

Hiring Activity

Accelerating40 roles · 25 in 30d

Department

Engineering

Sales

Support

Security

Executive

Customer-Success

Marketing

Seniority

Senior

Mid

Intern

Manager

Junior

Lead

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About Glia

Glia builds an AI-powered platform that handles customer interactions (voice, chat, video, messaging) for community financial institutions. The product is designed to reduce call-center overhead while improving customer experience; the company claims customers see >50% efficiency gains and use those savings to reinvest in growth, outreach, or branch modernization rather than cutting headcount. The platform serves mid-market and smaller regional players—banks and credit unions—rather than mega-cap institutions, positioning Glia as an alternative to enterprise contact-center vendors. Glia is headquartered in New York and currently employs 201–500 people.

HeadquartersNew York, New York

Company Size201–500 employees

Founded2012

Hiring MarketsUnited States, Poland, Estonia, Mexico, Portugal, Peru

Frequently Asked Questions

What tech stack does Glia use?

Backend: Go, Elixir, Ruby, Python. Frontend: React, JavaScript, TypeScript, Electron. Cloud: AWS (EKS, DynamoDB, Bedrock), Kubernetes, Docker. Data: PostgreSQL, Redis, Kafka, RabbitMQ. AI: Amazon Bedrock, Google Gemini. Monitoring: Datadog, Sentry.

How many banks does Glia serve?

Glia serves more than 700 banks and credit unions across all 50 U.S. states.

How this profile is built

Glia's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.