Glia Tech Stack

AI-powered contact center platform for community banks and credit unions

Financial Services New York, New York 201–500 employees Founded 2012 Privately Held

Glia operates a customer interaction platform built on Go, Elixir, and React with heavy infrastructure investment (Kubernetes, Terraform, Kafka, Datadog). The tech mix—combining telecom primitives (Kamailio, FreeSwitch) with modern cloud architecture and LLM integrations (Amazon Bedrock, Claude, Google Gemini)—reflects a company scaling both AI-driven automation and complex regional deployments. Active projects show engineering depth: monolith decomposition, CI/CD migration, and design-system work alongside voice+AI roadmap and telemetry—typical of a scaling platform managing rapid customer growth and compliance complexity.

Tech Stack 75 technologies

Core StackGo Elixir Ruby Python React JavaScript TypeScript AWS Kubernetes Docker Terraform PostgreSQL DynamoDB Redis Apache Kafka RabbitMQ Jenkins GitHub Actions ArgoCD Datadog Sentry Swift Kotlin React Native Amazon Bedrock Claude Google Gemini Kamailio FreeSwitch Electron+45 more

What Glia Is Building

◆Challenges

Expanding enterprise accounts
Digital transition of financial institutions
Ensuring performance
Security and compliance projects
Cognitive load reduction
Complex technical challenges
Complex sales processes
Tradeoff between efficiency and experience
Regional availability and recoverability
Rapid customer growth

▲Active Projects

Rich media solutions for voice+ai roadmap
Ai management
Telemetry support implementation
Ci/cd platform migration
Monolith decomposition
Public-facing api design
Proof of concept support
Design system (prism)
Devops adoption
Regional availability and recoverability

Hiring Activity

Steady55 roles · 20 in 30d

Department

Sales

Engineering

Support

Marketing

Ops

Product

Data

Finance

Seniority

Senior

Mid

Manager

Director

Junior

Intern

Lead

Notable leadership hires: Head of AI

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About Glia

Glia is a SaaS platform serving more than 700 banks and credit unions across all 50 U.S. states, founded in 2012 and based in New York. The product combines voice, AI, and digital channels to help financial institutions handle customer interactions while improving team efficiency and member experience. Clients use the platform to reduce call-center overflow, retrain support staff into sales roles, and expand outreach without adding headcount. The company operates across six countries (United States, Estonia, Mexico, Canada, Poland, Portugal) with a sales-led go-to-market and a technical organization managing infrastructure scale, security, and regional availability.

HeadquartersNew York, New York

Company Size201–500 employees

Founded2012

Hiring MarketsEstonia, United States, Mexico, Canada, Poland, Portugal

Frequently Asked Questions

What tech stack does Glia use?

Go, Elixir, and Ruby for backends; React, JavaScript, TypeScript for frontend; AWS, Kubernetes, Docker, Terraform for infrastructure; PostgreSQL, DynamoDB, Redis, Kafka for data; Amazon Bedrock, Claude, Gemini for AI; Datadog, Sentry for observability.

What is Glia working on?

Active projects include rich-media voice+AI solutions, monolith decomposition, CI/CD platform migration, public API design, a design system (Prism), DevOps adoption, and regional availability and recoverability improvements.