echoloc

eXtra (United Electronics Co.) Tech Stack

Regional electronics retailer scaling digital commerce across Saudi Arabia and the Gulf

Retail Al-Khobar 1,001–5,000 employees Founded 2003 Public Company

eXtra is a public electronics retailer operating 56 stores across Saudi Arabia, Oman, and Bahrain, with 2023 revenue of 6.2 billion SAR and online channels now representing over 20% of sales. The tech stack reveals a mobile-first commerce strategy (Flutter, Dart, iOS, Android) paired with SAP Commerce Cloud and customer-analytics tools (Google Analytics 4, Mixpanel, Emarsys), while hiring and projects concentrate on order fulfillment, service quality, and customer feedback loops — areas typically constrained by legacy retail infrastructure and high operational friction.

Tech Stack 16 technologies

Core StackFlutter Mixpanel GitHub Actions Bitbucket Cisco Dart iOS Android SAP Commerce Cloud Google Analytics 4 Horizon Emarsys Codemagic Excel Microsoft Office Adobe Reader

What eXtra (United Electronics Co.) Is Building

Challenges

  • Increasing profitability
  • Customer satisfaction
  • High call volume
  • Meeting kpis
  • Customer complaints
  • Maintaining healthy stock turns
  • Managing liquidation plans
  • Controlling category budgets
  • Service delivery inefficiencies
  • Non-conformities in service processes

Active Projects

  • Online order fulfillment
  • Customer feedback analysis
  • After-sales service initiatives
  • Customer experience improvement initiatives
  • Internal audit of service processes
  • Screens project
  • Technical training program development
  • Technical knowledge base development
  • Dashboard and report creation

Hiring Activity

Steady20 roles · 7 in 30d

Department

Support
6
Ops
4
Sales
2
Commercial
1
Engineering
1
HR
1
Marketing
1
Product
1

Seniority

Mid
6
Manager
5
Junior
3
Senior
2
Lead
1
Company intelligence

Find more companies like eXtra (United Electronics Co.) by tech stack, pain points and active projects

Get started free

About eXtra (United Electronics Co.)

United Electronics Company (eXtra) is the largest consumer electronics retailer in Saudi Arabia, founded in 2003 and publicly listed. The company operates a dual-channel model: 56 physical stores and a digital platform launched in 2011 that now carries over 6,500 SKUs. In 2023, eXtra served approximately 14 million shoppers, generating 6.2 billion SAR in revenue with net profit of 390.5 million SAR. Online and mobile applications contributed over 20% of total sales, reflecting ongoing digital investment. The company recently redesigned its web and mobile platforms, targeting both regional market expansion and improved operational efficiency across fulfillment, inventory, and after-sales support.

HeadquartersAl-Khobar
Company Size1,001–5,000 employees
Founded2003
Hiring MarketsSaudi Arabia, Egypt

Frequently Asked Questions

What tech stack does eXtra use?

eXtra's primary stack includes Flutter and Dart for mobile development, SAP Commerce Cloud for commerce operations, Google Analytics 4 and Mixpanel for analytics, and Emarsys for customer messaging. Development tooling spans GitHub Actions, Bitbucket, and Codemagic.

Where is eXtra headquartered?

eXtra is headquartered in Al-Khobar, Saudi Arabia. The company operates 56 stores, with 51 locations in Saudi Arabia and 5 in Oman and Bahrain. Active hiring spans Saudi Arabia and Egypt.

Similar Companies in Retail

Other companies in the same industry, closest in size