AI-powered social media management and customer engagement platform
Emplifi operates a customer engagement platform anchored in Python, SQL, Spark, and Databricks—a data-heavy stack suited to analytics and ML at scale. Active projects span autonomous insight generation, anomaly detection, and retention prediction, indicating a shift toward AI-driven features beyond traditional social media dashboards. The hiring mix skews heavily toward sales (9 roles), with secondary focus on data (5) and engineering (4), suggesting a sales-led expansion phase paired with deepening analytics capabilities.
Emplifi is a customer engagement platform helping brands manage social media, influencer marketing, and customer care across digital channels. The product combines social media analytics, performance optimization tools, and AI-powered insights to serve marketing, commerce, and support teams at mid-market and enterprise brands. Headquartered in Columbus, Ohio, with 501–1,000 employees, the company operates across six countries (United States, Canada, United Kingdom, Germany, Czechia, Australia) and is actively hiring to scale sales operations and data infrastructure.
Python, SQL, PySpark, NumPy, Pandas, scikit-learn, Java, Tableau, Apache Spark, AWS, PostgreSQL, Salesforce, Databricks, Apache Airflow, Node.js, TypeScript, Elasticsearch, MongoDB, Redis, RabbitMQ, Kinesis, Kafka, and Scala.
Columbus, Ohio. The company also hires in Canada, United Kingdom, Germany, Czechia, and Australia.
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