Australia's largest workers compensation claims management provider
EML Group operates Australia's largest claims management platform for self-insured employers and workers compensation schemes, processing cases for over 350,000 injured workers since 1910. The tech stack is Microsoft-native (Dynamics 365, Power Platform, Power Apps, Power BI, Azure) paired with modern development tools (React, Python, Kubernetes, Terraform), suggesting a hybrid legacy-modernization posture. Hiring is heavily weighted toward support and operations roles, with active projects focused on bid process automation, medication management optimization, and LLM-powered applications—signaling pressure to reduce manual claims handling and streamline allied health approval workflows.
EML Group is a mutual organization providing workers compensation claims management, injury prevention, and return-to-work support to Australian businesses, self-insurers, and government schemes. The company operates over 4,000 specialists across the country and has helped more than 350,000 injured workers over its 113-year history. Core services span claims management, risk management, personal injury management, and compulsory third-party (CTP) insurance. The organization is headquartered in Sydney and exclusively hires within Australia.
EML uses Microsoft products (Dynamics 365, Power Platform, Power Apps, Power BI, Azure), development tools (React, Python, Kubernetes, Terraform, Git), testing frameworks (Selenium, JMeter, Playwright), and Salesforce for specific workflows.
Active projects include bid and proposal automation, medication and treatment optimization, allied health approval workflows, LLM-powered application development, process streamlining, and platform reliability improvements—reflecting focus on reducing manual work and improving claims resolution speed.
Other companies in the same industry, closest in size