Premium organic skincare sold through spas and professional channels across 60+ countries
Eminence Organic Skin Care operates a B2B spa-channel model with a stack centered on Salesforce (Commerce Cloud, Order Management, Loyalty Management) and HubSpot for partner relationship management. Active hiring leans heavily toward sales roles (12 open positions) relative to engineering (2), reflecting a sales-and-operations-driven organization focused on spa-partner enablement and channel expansion rather than product-technology innovation. Pain points cluster around merchandising optimization, pricing strategy, and operational friction (shipping delays, order processing), suggesting the priority is scaling existing spa partnerships rather than building new platform capabilities.
Eminence Organic Skin Care manufactures and distributes natural, organic, and Biodynamic-certified skincare formulations to professional spas and salons in more than 60 countries. Founded in 1958 and headquartered in Vancouver, the company employs 201–500 people and operates as a certified B Corporation. The business model centers on direct relationships with spa partners, backed by quarterly training programs, custom treatment protocols, and ongoing pricing and merchandising optimization. Current operations span product fulfillment, spa-partner support, and seasonal promotion management, with recent focus areas including order processing efficiency and website usability improvements.
Salesforce Commerce Cloud and Order Management for e-commerce and fulfillment; Salesforce Loyalty Management for partner incentives; HubSpot for CRM; Yotpo for reviews/loyalty; SAGE ERP for back-office; Asana and Smartsheet for operations; Git and web technologies (HTML, CSS, JavaScript, REST API) for web presence.
Products are sold in leading spas in more than 60 countries worldwide. The company is headquartered in Vancouver, BC, Canada, and actively recruits in the United States and Canada.
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