Direct-to-consumer dermatology skincare brand built on medical credibility
Dr. Emi Arpa is a dermatologist-founded skincare company (founded 2023, Berlin) positioned against fragmented beauty marketing with education-first positioning. The tech stack is decidedly retail-focused—Shopify, Klaviyo, HubSpot, Salesforce—paired with heavy social presence (Instagram, TikTok, LinkedIn). Hiring has decelerated but remains broad across sales (10), healthcare (6), and marketing (6), indicating a brand still in scaling mode across commerce, education, and community channels rather than a pure product or science operation.
Dr. Emi Arpa develops and sells skincare products built on dermatological expertise, marketed as transparent alternatives to cosmetic industry opacity. The company operates as a public company of 11–50 employees based in Berlin. Revenue generation flows through direct-to-consumer channels (Shopify storefront, social commerce on Instagram and TikTok) and retail partnerships (notably an expanding counter presence at KaDeWe, a major German department store). Active projects span product launches, TikTok growth, loyalty community activation (Radiant Rewards), and retail expansion—all grounded in inventory and sales forecasting.
Shopify for e-commerce, Klaviyo and HubSpot for marketing automation, Salesforce for CRM, Google Workspace for productivity, Personio for HR, and DATEV for German tax/compliance. Social platforms (Instagram, TikTok, LinkedIn, Meta) drive customer acquisition.
Product launches and promotions, TikTok growth as a primary channel, expanding retail presence (notably KaDeWe counter expansion), loyalty program activation (Radiant Rewards), inventory reporting, and sales forecasting. Pain points include inventory management, retail expansion logistics, and optimizing customer acquisition cost (CAC) and return on ad spend (ROAS).
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