Multi-channel marketing personalization platform with streaming data infrastructure
Dotdigital operates a marketing personalization platform spanning email, SMS, MMS, WhatsApp, and web channels. The tech stack reveals a serious data infrastructure play: Python, Kafka, BigQuery, Databricks, and ClickHouse power streaming and batch pipelines, while active projects show heavy investment in real-time data platforms and scalable architecture. The company is migrating off Dynamics 365 to HubSpot and simultaneously building AI-driven data automation—a combination that signals both modernization and a shift toward platform consolidation.
Dotdigital is a marketing personalization platform founded in 1999, based in London, serving mid-market and enterprise marketing teams. The product connects customers across email, SMS, MMS, WhatsApp, and website personalization. With 201–500 employees, the company operates globally with hiring presence in the UK, South Africa, Singapore, Australia, and Poland. Engineering and sales are the primary growth areas. Key operational challenges include scaling the data platform to handle 24/7 throughput demands and migrating legacy CRM infrastructure to modern tooling.
Core stack: Python, SQL, .NET, C#, TypeScript, Angular, SQL Server, BigQuery, JavaScript, Kafka, Kubernetes, ClickHouse, and Databricks. Also uses Azure, Vue, and CRM platforms. Adopting HubSpot; replacing Dynamics 365.
Real-time data platforms, scalable data pipeline architecture for streaming and batch use cases, HubSpot migration, AI-driven data automation, and client data integration solutions. Also running EMEA field marketing initiatives and proof-of-concept builds.
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