Digistore24 DACH Tech Stack

All-in-one platform for selling digital products and services globally

Software Development Hildesheim, Niedersachsen 51–200 employees Founded 2012 Privately Held

Digistore24 operates a marketplace and automation platform for digital product sales, serving solopreneurs and small businesses across Europe and beyond. The company is support-heavy (10 of 27 active hires) while scaling operations—a pattern that aligns with their stated challenges around support team growth and process optimization. Stack shows operational maturity (Zendesk, Prometheus, Grafana, BigQuery/Redshift/Snowflake) but no recent AI or automation framework adoption, despite building in the automation space.

Tech Stack 22 technologies

Core StackZendesk Amplitude Confluence ClickUp Slack Make Prometheus Grafana Elasticsearch AWS BigQuery Redshift Snowflake SAP Excel PostHog WhatsApp Azure GCP DATEV Personio Leapsome

What Digistore24 DACH Is Building

◆Challenges

Scaling teams
Scaling support team
Acquiring high-level customers
Revenue decline
Optimizing support processes
Streamlining daily sales processes
Improving customer support processes
Protecting cloud infrastructure
Zendesk usage optimization
Retaining high-value customers

▲Active Projects

Structured onboarding program
Hr reporting and dashboard development
Tool management and workspace organization
Process and workflow optimization
Zendesk workflow optimization
Zendesk macro development
Zendesk usage expansion
Analysis of excel data for irregularities
Market research on trends and competitors
Upsell setup

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Support

Sales

Marketing

Data

Engineering

Finance

Product

Seniority

Mid

Intern

Senior

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About Digistore24 DACH

Digistore24 is a German e-commerce and software company founded in 2012 that provides an all-in-one platform for selling digital products and services. The platform handles transaction processing, compliance, and customer support across multiple markets. They serve individual creators and small businesses seeking to automate sales workflows and optimize conversion rates. Privately held and operating as a remote-first organization, the company employs 51–200 people across Germany and Serbia, with significant operations focused on support and sales functions.

HeadquartersHildesheim, Niedersachsen

Company Size51–200 employees

Founded2012

Hiring MarketsGermany, Serbia

Frequently Asked Questions

What tech stack does Digistore24 use?

Digistore24 uses Zendesk for support, PostHog and Amplitude for product analytics, Slack for communication, AWS/Azure/GCP for cloud infrastructure, BigQuery/Redshift/Snowflake for data warehousing, and Prometheus/Grafana for monitoring.

Where is Digistore24 headquartered?

Digistore24 is headquartered in Hildesheim, Niedersachsen, Germany. The company also hires in Serbia and operates as a remote-first organization.