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CU*Answers Tech Stack

Core processing and digital banking platform for credit unions

Financial Services Grand Rapids, MI 201–500 employees Founded 1970 Privately Held

CU*Answers is a credit-union-owned CUSO running a Microsoft-centric infrastructure (SQL Server, Azure, Microsoft 365, Exchange) supporting core processing and digital banking services. The hiring shape—dominated by support roles with minimal engineering—reflects a mature, operationally focused business managing distributed client installations rather than aggressive product development. Active projects center on real-time payments (RTP and FedNow), card and bill-pay services, and platform migrations, while pain points cluster around network security, audit compliance, and smooth client conversions.

Tech Stack 33 technologies

Core StackActive Directory SQL Server Intune VMware Hyper-V Python MySQL Zendesk Microsoft Office Outlook Word Excel PowerPoint Wireshark tcpdump DNS SMTP HTTP SSH NAT Group Policy IIS Exchange Server Microsoft 365 Azure Entra ID Exchange Online OneDrive SharePoint DB2 Git+3 more

What CU*Answers Is Building

Challenges

  • Maintaining secure network
  • Ensuring audit compliance
  • Supporting managed client environments
  • Identifying unusual activity
  • Smooth conversions and platform changes

Active Projects

  • Rtp projects
  • Fednow projects
  • Card services projects
  • Bill pay projects
  • Client installations and conversion projects
  • Domain migrations and firewall installs

Hiring Activity

Steady10 roles · 4 in 30d

Department

Support
8
Engineering
2
Finance
2

Seniority

Junior
10
Mid
2
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About CU*Answers

CU*Answers, founded in 1970 and 100% credit-union-owned, operates as a CUSO (Credit Union Service Organization) headquartered in Grand Rapids, Michigan. The company provides core processing solutions and digital banking services to credit unions, with its flagship CU*BASE system available as both cloud-based (SaaS) and on-premises deployments. Service offerings include the It's Me 247 online banking platform, member check processing, and direct deposit processing. The organization serves credit unions of varying sizes and manages both hosted and client-installed environments.

HeadquartersGrand Rapids, MI
Company Size201–500 employees
Founded1970
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does CU*Answers use?

SQL Server and MySQL for databases; Microsoft 365, Azure, and on-premises infrastructure (IIS, Exchange Server, Active Directory); development in Python; Git for version control; Zendesk for support ticketing.

Where is CU*Answers headquartered?

Grand Rapids, Michigan. The company was founded in 1970 and remains privately held and 100% credit-union-owned.

What is CU*Answers working on?

Real-time payments (RTP and FedNow initiatives), card services, bill-pay systems, client platform conversions, and domain and firewall infrastructure updates across managed credit union environments.

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