Regional security and smart home provider with monitoring, installation, and service operations
CPI Security operates a vertically integrated security business—designing, installing, monitoring, and servicing systems across residential and commercial segments in the Southeast. The stack reveals a sales-first operation: Salesforce sits at the core, backed by NetSuite for financial planning, Azure/AWS for infrastructure, and Boomi for system integrations. Active hiring skews heavily toward sales (41 roles) relative to engineering (6), and leadership focus on data vault + cloud platform implementations alongside billing system optimization suggests the company is modernizing its back-office and customer data infrastructure to support sales growth.
Notable leadership hires: Chief Financial Officer
CPI Security provides customized home and business security, fire monitoring, medical emergency response, and smart home automation services. Founded in 1991 and based in Charlotte, NC, the company operates a full-stack service model: they design, install, monitor, and service their own systems, serving regional customers across the Southeast. The organization operates at ~500–1000 employees with active projects spanning new construction pre-wire installations, residential sales channel expansion, central monitoring integration, and cloud data platform development. Revenue sources include monitoring services, installation labor, and smart home technology integration.
Core systems include Salesforce (CRM), NetSuite (ERP), Microsoft Office suite, and cloud infrastructure on Azure, AWS, and GCP. Integration and automation powered by Boomi, AWS Lambda, and RabbitMQ. Identity/access managed via Entra, Okta, and Active Directory.
Charlotte, North Carolina. Privately held, founded in 1991, with 501–1,000 employees operating primarily across the Southeast United States.
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